Benefits Administrator

Yes Communities•Denver, CO

12d

About The Position

The Benefits Administrator will be responsible for assisting with the administration of employee benefit programs, including medical, dental, vision, life insurance, disability, retirement, voluntary benefits, and wellness programs. This role involves supporting employee benefit enrollments, changes, and terminations, monitoring new hire enrollments, and responding to employee inquiries. The administrator will also be responsible for maintaining accurate employee benefit records, managing the benefits email inbox, conducting monthly benefits audits and invoice reconciliations, and assisting in developing and distributing employee benefit communications. Additionally, the role supports wellness programs and employee engagement, assists with benefit-related projects, and performs other HR-related duties as assigned.

Requirements

2+ years of experience in benefits administration or related field.
Strong attention to detail and ability to manage multiple priorities.
Strong verbal and written communication skills.
Demonstrated problem-solving and analytical abilities.
Excellent communication and customer service skills.
Proficient in Microsoft Office Suite.
Ability to maintain confidentiality and handle sensitive information in a professional manner.

Nice To Haves

Experience with HRIS systems preferred.

Responsibilities

Assist with the administration of employee benefit programs, including medical, dental, vision, life insurance, disability, retirement, voluntary benefits, and wellness programs.
Support employee benefit enrollments, changes, and terminations in HRIS and carrier systems.
Monitor and track new hire benefit enrollments to ensure timely and accurate processing.
Respond to employee inquiries regarding benefit plans, eligibility, enrollment, and claims, providing excellent customer service.
Maintain accurate employee benefit records and ensure data integrity within HRIS and vendor systems.
Manage the benefits email inbox by coordinating case assignments, providing prompt and accurate responses to employee inquiries, and escalating complex issues to the appropriate stakeholders for resolution.
Conduct monthly benefits audits and invoice reconciliations to ensure billing accuracy.
Review carrier invoices and identify discrepancies for investigation and resolution.
Assist in developing and distributing employee benefit communications, announcements, postings, and educational materials.
Support benefit enrollment campaigns and wellness program promotions.
Conduct presentations and communicate benefits information during new employee orientation sessions and small group meetings.
Promote employee awareness of available benefit programs and wellness resources.
Coordinate and support employee wellness initiatives, programs, and events.
Collaborate with internal teams and external vendors to plan and execute wellness activities.
Assist with benefit-related projects, annual enrollment activities, system implementations, process improvements, and vendor transitions.
Support testing and validation of HRIS and benefits system changes.
Perform other benefits and HR-related duties as assigned.