Onsite Benefits Administrator

Risk Strategies•Palm Beach Gardens, FL

8d•Onsite

About The Position

The Benefits Administrator is a vital onsite resource responsible for the seamless management and administration of employee benefits programs for a Gehring Group, Brown & Brown Public Sector, client in Martin County, Florida. This role serves as the bridge between employees, retirees, and carriers, ensuring high levels of accuracy in eligibility and billing while maintaining strict compliance with federal and state regulations. The ideal candidate provides exceptional "white-glove" support to stakeholders and ensures the county’s benefits package is communicated effectively and administered with precision.

Requirements

Knowledge of basic Human Resources principles and benefits plan administration.
Understanding various medical, dental, vision, retirement, life insurance and disability plans/programs.
Familiarity with the Affordable Care Act, COBRA and other Federal and State regulations that relate to the administration of employee benefits plans.
Ability to accurately perform data entry and systems processing functions, generate reports and provide exemplary customer service.
Highly organized with the ability to pivot quickly between administrative tasks and live employee support.
Ability to use HR(HRIS) computer software and systems.
Possess strong organizational and time management skills.
Proficient in Microsoft Office Suite (Outlook, PowerPoint, Word, Excel).
Minimum of 3-5 years of professional experience in employee benefits, or human resources.
A Bachelor’s degree (preferred) in human resources, business administration, public administration or a related field from an accredited university is required. Additional experience may substitute for the required education on a year-for-year basis.
Valid Florida Life, Health & Variable Annuities 2-15 license or the ability to obtain one within first 90 days of employment is required.
Valid FL Driver’s license is required.

Responsibilities

Serve as the first point of contact for employees and retirees regarding coverage, payroll deductions, dependent eligibility, and prescription inquiries.
Provide dedicated support to employees and retirees by assisting with complex claim issues and navigating the formal appeals process with carriers.
Meet individually with staff to resolve complex benefit concerns and guide them through qualifying life events.
Work closely with County Administration, Legal, Finance, and Payroll departments to resolve cross-functional benefits issues.
Maintain and audit employee/dependent records within the County’s preferred online enrollment system.
Manage benefit elections for the full employee lifecycle: new hire onboarding, terminations, retiree transitions, and COBRA.
Maintain meticulously accurate documentation for all qualifying events, system updates, and audit findings to ensure audit-readiness at all times.
Address medical appeals with carriers, complete Medicare forms for transitioning members, and manage life and disability insurance applications.
Update Third-Party Administrators (TPAs) regarding FSA/HRA status changes.
Conduct bi-weekly discrepancy report reconciliations and notify payroll of necessary adjustments.
Generate and upload personnel/payroll files to ensure data integrity across all platforms.
Prepare and reconcile monthly self-bill and premium files for Medical (ASO), Dental, HRA/FSA, EAP, Stop Loss, and Wellness Program invoices.
Manage carrier remittances and resolve complex billing discrepancies.
Plan and execute the annual Benefits and Wellness Fair, including vendor procurement and promotional strategy.
Lead open enrollment meetings for active employees, COBRA participants, and retirees.
Partner with account managers and carriers to implement annual plan design changes.
Ensure total compliance with ACA reporting (1094/1095), COBRA administration, and retiree drug subsidy filings.
Conduct periodic benefit audits and system updates to maintain data security and accuracy.
Coordinate and facilitate Task Force meetings and annual renewal sessions, ensuring all stakeholders are aligned on plan design and strategy.
Represent the organization by attending after-hours job fairs or specialized employee events as requested by the client to promote benefit offerings and wellness culture.