Benefits Administrator

Dairy Farmers of America•Kansas City, KS

About The Position

Maintain and monitor health, dental, life, disability, and vision benefits for all eligible associates ensuring that all enrollments follow DFA's plan documents, guidelines, and policies. Perform routine to moderately difficult assignments; follow department policies in completing assignments and reviewing and analyzing situations. Work under general guidance with regular check-ins with direct supervisor, while continuing to broaden corporate benefits knowledge and knowledge of the organization.

Requirements

Undergraduate degree in Human Resources, Business Administration, or related curriculum (or equivalent combination of experience and education)
2 to 5 years of benefits administration or related experience
Knowledge of and skill with Microsoft Office Suite and company computer systems
Knowledge of employee benefits and laws
Able to maintain confidentiality of information and identity and handle priority or sensitive issues with discretion
Able to communicate clearly and effectively, both verbally and in writing
Able to respond courteously and efficiently to inquiries, complaints, and requests
Able to identify problems, take appropriate steps to find solutions, and implement solutions
Able to work with accuracy and detail oriented
Ability to work independently and within a team in a fast-paced environment
Able to be flexible, prioritize, and manage multiple assignments with competing deadlines
Able to take initiative and set priorities with minimal direct supervision
Skill in analytical thinking and problem solving
Must be able to read, write and speak English

Nice To Haves

PHR, SHRM, or CEBS certification preferred

Responsibilities

Review the enrollments of employee’s health, dental, life, disability, and vision benefits in the HR system to ensure compliance with plan documents, guidelines, and policies
Work with the third-party administrator for FMLA and personal leave requests and make leave-related appeal determinations
Conduct weekly audits of timekeeping and leave reports
Review administration activities of short-term and long-term disability plans to ensure compliance with plan documents
Reconcile and process monthly carrier bills to ensure timely and accurate payments
Monitor and correspond eligibility of employees and dependents with health carriers
Assist the benefit coordinator within plant locations with questions and problems as they arise
Reconcile all benefit deductions to ensure accuracy and enter retro-active adjustments as appropriate
Conduct and/or support open enrollment meetings
Conduct new employee’s benefit orientation
Deposit and reconcile contributions and incentives to participant’s health savings accounts
Administer the company tuition assistance program which consists of approving applications prior to the course start date and processing payments upon the employee’s successful completion of the course
Assist in the administration of employee personal leaves, including notification and tracking of premium payments while employees are on leave
Notify providers of employee terminations and eligibility for COBRA benefits
Assist in the administration, communication and success of the employee wellbeing program
Keep informed on legislation impacting benefits. Research changes as assigned. Inform management of potential issues or changes and recommend solutions
Provide exceptional customer service in a high-volume environment, resolve issues in a positive, timely and professional manner