882996 - BENEFITS ADMINISTRATOR - SES - 40032006

State of Florida•TALLAHASSEE, FL

3d•$54,000 - $87,000•Onsite

About The Position

The incumbent in this position manages the policy, training and support activities for the bureau which includes workforce policy, grants and special initiatives (e.g. grant writing, grant management), Customer Information Center and workforce training and support. The incumbent works with supervisors to manage the daily operations, assigning and reviewing work, setting priorities, solving problems and communicating with staff and leadership. Incumbent provides direct managerial support to program supervisors assigned to the section including oversight of hiring, performance evaluations and other personnel duties as required. Ensures that assigned program supervisors operate within budget, personnel, fiscal and EEO and diversity guidelines. Engages with internal and external stakeholders (e.g., CareerSource Florida, Local Workforce Development Boards, and other federal, state and local partners) to promote and support new or existing workforce programs and initiatives. Uses managerial skills and independent judgment to perform complex planning, consultative and administrative work by coordinating and assisting in the resolution of a variety of operational and management problems related to state and federal programs and initiatives. This includes formulation of planning and guidance procedures relative to programs such as the Welfare Transition (WT), Wagner-Peyser (WP), Workforce Innovation Opportunity Act (WIOA), and Supplemental Nutrition Assistance Program Employment and Training. Provides oversight of the formulation of policies and procedures that will have a significant impact on the above programs and units. Reviews policies, procedures, guidelines and state and local plans and evaluates the impact on operations and identifies potential problems and recommends appropriate action. Conducts research and analyses of workforce programs; develops strategies to improve the implementation of program policies; develops operational process improvement strategies and makes recommendations to management. Assesses program operational effectiveness and develops program improvement strategies to enhance program effectiveness. Oversees required reporting and audit compliance activities of programs assigned to the Unit. Conducts legislative bill analysis. Reviews budget expenditures and make necessary recommendations regarding budget matters related to assigned programs. Represents the Department and/or the Bureau Chief at meetings and conferences as requested. Performs other duties as assigned.

Requirements

Knowledge of basic management principles and practices.
Knowledge and methods of data collection and analysis.
Ability to organize data into logical format for presentation in reports, documents, and other written materials.
Ability to proficiently use Microsoft Outlook, Word, Excel, PowerPoint, SharePoint and other computer software, applications and data tracking systems as required.
Ability to utilize problem-solving techniques.
Ability to interpret complex laws, regulations and statutes in order to develop program policy.
Ability to present information to diverse groups and audiences and facilitate workshops or training presentations.
Ability to communicate effectively verbally and in writing.
Ability to establish effective internal and external relationships.
Ability to plan, organize and coordinate work assignments and meet established deadlines.
Ability to effectively manage and supervise staff.
A Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records.

Nice To Haves

Travel is required.

Responsibilities

Manages the policy, training and support activities for the bureau, including workforce policy, grants and special initiatives, Customer Information Center, and workforce training and support.
Works with supervisors to manage daily operations, assign and review work, set priorities, solve problems, and communicate with staff and leadership.
Provides direct managerial support to program supervisors, including oversight of hiring, performance evaluations, and other personnel duties.
Ensures assigned program supervisors operate within budget, personnel, fiscal, and EEO and diversity guidelines.
Engages with internal and external stakeholders to promote and support workforce programs and initiatives.
Performs complex planning, consultative, and administrative work related to state and federal programs.
Formulates planning and guidance procedures for programs such as WT, WP, WIOA, and SNAP E&T.
Oversees the formulation of policies and procedures with significant impact on programs and units.
Reviews policies, procedures, guidelines, and plans to evaluate operational impact and identify potential problems.
Conducts research and analyses of workforce programs and develops strategies for policy implementation and operational process improvement.
Assesses program operational effectiveness and develops improvement strategies.
Oversees required reporting and audit compliance activities.
Conducts legislative bill analysis.
Reviews budget expenditures and makes recommendations regarding budget matters.
Represents the Department and/or Bureau Chief at meetings and conferences.
Performs other duties as assigned.

Benefits

State Group Insurance coverage options+ (health, life, dental, vision, and other supplemental option)
Retirement plan options, including employer contributions
Nine paid holidays and a Personal Holiday each year
Annual and Sick Leave Benefits
Student Loan Forgiveness Program (Eligibility required)
Flexible Spending Accounts
Tuition Fee Waivers (Accepted by major Florida colleges/universities)
Ongoing comprehensive training provided
Career Growth
Highly skilled, professional environment