882997 - BENEFITS ADMINISTRATOR - SES - 40033027
About The Position
This position provides oversight to the Data Quality Unit and Monitoring and Compliance Unit within the Policy and Quality Assurance Section. The incumbent works with supervisors to manage the daily operations of the units, assigning and reviewing work, setting priorities, solving problems, and communicating with staff and leadership. This role provides support to program supervisors assigned to the section, including oversight of hiring, performance evaluations, and other personnel duties as required. The position is responsible for overseeing the state’s workforce programmatic monitoring and compliance activities, including the MSFW State Monitor Advocate activities. Additionally, it involves oversight of the state’s workforce information system (Employ Florida), including working with the vendor, providing content, negotiating, coordinating, evaluating, and other duties related to procurement or contracts for the system. The role also involves reviewing policies, procedures, guidelines, and state and local plans to evaluate their impact on operations and identify potential problems, conducting research and analyses of workforce programs, systems, and initiatives, developing strategies to improve program policies and service delivery, and assessing program operational effectiveness. Collaboration with external business stakeholders is key to ensuring customer workforce program needs are met. The position oversees required reporting and state and federal audit compliance activities, assists with legislative bill analysis, and reviews budget expenditures, making recommendations regarding budget matters. The Benefits Administrator represents the Department and/or the Bureau Chief at meetings and conferences as requested and performs other duties as assigned.
Requirements
- Knowledge of basic management principles and practices.
- Knowledge and methods of data collection and analysis.
- Ability to organize data into logical format for presentation in reports, documents, and other written materials.
- Ability to proficiently use Microsoft Outlook, Word, Excel, PowerPoint, SharePoint and other computer software, applications and data tracking systems as required.
- Ability to utilize problem-solving techniques.
- Ability to interpret complex laws, regulations and statutes in order to develop program policy.
- Ability to present information to diverse groups and audiences and facilitate workshops or training presentations.
- Ability to communicate effectively verbally and in writing.
- Ability to establish effective internal and external relationships.
- Ability to plan, organize and coordinate work assignments and meet established deadlines.
- Ability to effectively manage and supervise staff.
- Duties and responsibilities of this position must be performed at the official work site of the Department.
- Travel is required and must provide own transportation.
- A Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records.
Responsibilities
- Provides oversight to the Data Quality Unit and Monitoring and Compliance Unit within the Policy and Quality Assurance Section.
- Works with supervisors to manage the daily operations of the units assigning and reviewing work, setting priorities, solving problems and communicating with staff and leadership.
- Provides support to program supervisors assigned to the section including oversight of hiring, performance evaluations and other personnel duties as required.
- Provides oversight of the state’s workforce programmatic monitoring and compliance activities.
- Oversees the MSFW State Monitor Advocate activities.
- Responsible for oversight of the state’s workforce information system (Employ Florida).
- Works with the vendor to ensure the system is performing as necessary, providing content, negotiating, coordinating, evaluating, and other duties related to procurement or contracts for the system.
- Consults with staff and develops recommendations regarding the resolution of programming problems with the Bureau of Information Technology.
- Serves as technical lead and liaison for the Department when interacting with programming staff.
- Reviews policies, procedures, guidelines and state and local plans and evaluates the impact on operations and identifies potential problems and recommends appropriate action.
- Conducts research and analyses of workforce programs, systems and initiatives; develops strategies to improve the implementation of program policies; workforce service delivery strategies; develops operational process improvement strategies and makes recommendations to management.
- Assesses program operational effectiveness and develops program improvement strategies to enhance program effectiveness.
- Collaborates with external business stakeholders to ensure that customer workforce program needs are met.
- Engages with internal and external stakeholders (e.g., CareerSource Florida, Local Workforce Development Boards, and other federal, state and local partners) to promote and support new or existing workforce programs and initiatives.
- Oversees required reporting and state and federal audit compliance activities of programs assigned to the Unit.
- Assists with legislative bill analysis.
- Reviews budget expenditures and makes necessary recommendations regarding budget matters related to assigned program areas.
- Ensures that assigned program supervisors operate within budget, personnel, fiscal and EEO and diversity guidelines.
- Represents the Department and/or the Bureau Chief at meetings and conferences as requested.
- Performs other duties as assigned.
Benefits
- State Group Insurance coverage options+ (health, life, dental, vision, and other supplemental option)
- Retirement plan options, including employer contributions
- Nine paid holidays and a Personal Holiday each year
- Annual and Sick Leave Benefits
- Student Loan Forgiveness Program (Eligibility required)
- Flexible Spending Accounts
- Tuition Fee Waivers (Accepted by major Florida colleges/universities)
- Ongoing comprehensive training provided
- Career Growth
- Highly skilled, professional environment
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
