Benefits Administrator

Rosalind Franklin University Of Medicine & Science•North Chicago, IL

6d•Hybrid

About The Position

Under general supervision, the Benefits Administrator is responsible for the accurate and timely administration of benefits programs for all employees of the University. This role involves managing employee benefits, ensuring compliance with regulations, and providing support to employees with benefits inquiries. The position will also perform backup payroll duties in support of the Manager, Payroll & Benefits.

Requirements

Bachelor’s degree or equivalent experience
2+ years benefit and leave administration experience
Experience with federal, state, and local regulations related to benefit plans and administration (including ERISA, ACA, COBRA, FMLA, ADA, and FLSA).
Familiarity with HRIS systems
General knowledge of benefits plans and leave policies and procedures.
Ability to handle sensitive and confidential information with discretion.
Upholds high ethical standards and demonstrates integrity in all actions and decision-making, fostering a culture of trust and accountability.
Excellent attention to detail and accuracy.
Effective communication and interpersonal skills.
Excellent customer service skills.
Strong mathematical skills.
Strong organizational and time-management skills.
Proficient in Google Suite and Microsoft Office products, specifically Excel.

Nice To Haves

Proficiency in using ADP Workforce Now.
Experience in multi-state benefits administration.

Responsibilities

Handle the day-to-day administration of the employee benefits programs, including health, dental, vision, life insurance, retirement plans, and other benefits.
Manage daily benefits enrollment, changes, and terminations in ADP Workforce Now.
Coordinate benefits and enrollment experience for annual enrollment and the benefit plan year transition, including coordination of benefits materials, review of employee enrollment system tools and resources, and coordination of benefit meetings.
Respond to and facilitate issue resolution related to employee and HR inquiries.
Serve as the subject matter expert and manage the end-to-end leave process for all leave programs (FMLA, short/long-term disability, parental leave, worker’s compensation, and state-mandated paid leaves) including the distribution of required notices, tracking medical certifications, monitoring leave timelines, and coordinating return-to-work logistics.
Facilitate the ADA interactive process in collaboration with legal/HR leadership, evaluating accommodation requests, documenting medical restrictions, and implementing reasonable workplace accommodations.
Assist with written and online benefits program documentation and communications to support employees, maintain compliance with regulations, and HR policy.
Act as the primary liaison between employees and insurance brokers/carriers to resolve complex claims issues.
Assist Manager, Payroll & Benefits with miscellaneous projects and assignments as needed including annual reporting and audits.
Maintain all pages on intranet related to benefits, including FMLA and disability to ensure the most current information is in place and available to all employees.
Manage Workers Compensation claims.
Respond to employee inquiries regarding payroll, benefits, and related matters.
Conduct weekly new hire benefit orientation and the annual medical residents presentation on benefits.
Assist employees with using the ADP Workforce Now self-service portal for payroll and benefits information.
Provide ongoing support and training to employees on payroll and benefits processes.
Prepare and submit required benefits reports, including ACA reporting, 403(b) contributions, and other regulatory filings.
Conduct regular audits of benefits data to ensure accuracy and compliance.
Monitor and stay updated on changes in benefits regulations.
Ensure compliance with all applicable benefits laws and regulations, including FMLA, ADA, ACA, COBRA, and ERISA.
Identify opportunities to streamline benefits processes within ADP Workforce Now.
Implement best practices to enhance the efficiency and accuracy of benefits administration.
Participate in continuous learning to stay current with industry trends and updates including ADP Workforce Now.
Assist other HR team members as requested.
Participate on committees and contribute ideas to team projects.
Perform backup payroll support as needed.
Other duties as assigned.

Benefits

medical, dental, and vision plans
paid parental leave
short term and long term disability plans
life insurance
flexible spending accounts
403(b) retirement plan which includes an 8% employer contribution after 2 years of service
3 weeks of vacation/ personal leave
15 sick days
9 paid holidays
paid winter break
two floating holidays