Benefits Administrator

Virginia Information Technologies Agency•Henrico, Virginia, VA

8d•$71,885 - $82,668•Onsite

About The Position

The Benefits Administrator administers and manages employee benefit programs, including healthcare, retirement plans (VRS, ORP), leave programs (FMLA), Short-Term Disability (STD), Long-Term Disability (LTD), and Worker’s Compensation, ensuring compliance with federal, state, and organizational policies. This role serves as a subject matter expert for benefits inquiries, provides guidance to employees and managers, and partners with vendors and internal stakeholders to deliver accurate, timely, and customer-focused benefits services.

Requirements

Employee benefits principles and practices, including healthcare, retirement, leave, disability, and Worker’s Compensation.
Federal and state regulations: ACA, ERISA, HIPAA, COBRA, FMLA, VRS rules, Worker’s Compensation laws.
HRIS systems and benefits administration platforms.
Strong analytical and problem-solving skills for benefits calculations and compliance.
Excellent communication and customer service skills.
Proficiency in Microsoft Office and HRIS systems (PeopleSoft, or similar).
Ability to manage multiple priorities and meet deadlines.
Interpret and apply complex regulations and plan documents.
Maintain confidentiality and handle sensitive information with discretion.
Build effective relationships with employees, vendors, and internal stakeholders.

Nice To Haves

Experience with Commonwealth of Virginia retirement plans, healthcare plans and leave plans.
Professional certifications: CEBS, PHR, SHRM-CP.
Experience with HRIS benefits modules and vendor management.
Experience with Cardinal.

Responsibilities

Administer group health plans (medical, dental, vision) and related programs (HSA, FSA, EAP).
Coordinate annual open enrollment, including communication materials, system updates, and employee support.
Process benefit elections, changes, and terminations in HRIS and carrier systems.
Resolve coverage issues and liaise with insurance carriers for claims and eligibility inquiries.
Ensure compliance with ACA reporting and other healthcare regulations.
Serve as primary contact for Virginia Retirement System (VRS) and Optional Retirement Plan (ORP) administration.
Educate employees on retirement plan options, contribution limits, and vesting schedules.
Process enrollments, changes, and terminations; maintain accurate records in HRIS and in VNAV.
Complete monthly VNAV reconciliation.
Administer Family and Medical Leave Act (FMLA) and other leave programs (parental, military, personal).
Review and approve leave requests; calculate eligibility and track usage.
Communicate leave rights and responsibilities to employees and managers.
Maintain accurate documentation and ensure compliance with federal and state leave laws.
Manage Short-Term Disability (STD) and Long-Term Disability (LTD) claims, including eligibility verification, coordination with carriers, and employee communication.
Ensure timely processing of disability claims and accurate payroll adjustments.
Manage Worker’s Compensation claims, including initial reporting, documentation, and follow-up with carriers.
Coordinate with employees, managers, and medical providers to facilitate return-to-work programs.
Ensure timely submission of required forms and compliance with state regulations.
Track claims and maintain accurate records for reporting and audits.
Respond to employee inquiries regarding benefits eligibility, coverage, and claims.
Develop and distribute clear, timely communications about benefits programs and changes.
Conduct benefits orientations for new hires and educational sessions for employees.
Maintain confidentiality and professionalism in all employee interactions.
Ensure compliance with federal and state regulations (ACA, ERISA, HIPAA, COBRA, FMLA, Worker’s Compensation laws).
Prepare and submit required reports (ACA filings, VRS reports, leave tracking, WC claims).
Maintain accurate records for audits and regulatory reviews.
Monitor legislative changes and recommend updates to policies and procedures.
Partner with benefits vendors and carriers to resolve issues and improve service delivery.
Maintain Cardinal benefits modules; ensure data integrity and timely updates.