Benefits Administrator

Valvoline Global • Lexington, KY

7d • Onsite

About The Position

The Benefits Administrator II oversees the planning and daily operations of employee benefit programs. The role manages enrollments, resolves complex claims issues, leads annual open enrollment, and supports compliance with applicable federal and state regulations, including ERISA, HIPAA, and COBRA, while maintaining employee satisfaction through exceptional service.

The position is based at Valvoline Global Operations’ Americas Hub in Lexington, Kentucky. The company prefers local candidates willing to work in the office four days per week. Travel of up to 5% is required for business meetings, conferences, and team events.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field is preferred.
• 2–4 years of experience in benefits administration or a similar benefits role.
• Knowledge of current employee benefits programs and best practices.
• Proficiency in Microsoft Office, including Word, Excel, and PowerPoint; Excel skills should include pivot tables, VLOOKUPs, and conditional formatting.
• Ability to perform most work with minimal supervision, identify issues affecting progress, and suggest solutions.
• Strong attention to detail; ability to organize work, set priorities, manage multiple tasks, work under pressure, and meet deadlines.
• Strong verbal, written, interpersonal, and organizational skills; ability to work respectfully and collaboratively with functional teams and vendors.
• Ability to skillfully navigate the problem-resolution system and related applications.
• Willingness to travel up to 5% for business meetings, conferences, and team events.

Nice To Haves

• CEBS (Certified Employee Benefit Specialist) certification.
• Experience with HRIS systems such as SAP or SuccessFactors.

Responsibilities

• Serve as a resource for employee inquiries about benefit eligibility, plan details, and life status changes.
• Manage day-to-day operations for health, dental, vision, life, disability, and 401(k) retirement plans.
• Assist with reviewing plan design, vendor negotiations, and harmonization efforts.
• Handle escalated claims issues, FMLA/LOA eligibility determinations, retirement plan disputes, and other benefits questions.
• Develop employee education materials, including presentations and newsletters.
• Ensure benefit programs comply with federal and state laws; manage required filings such as 5500, NDT, and ACA reporting, participant communications, and accurate benefits records.
• Work with auditors on analysis and review of benefit plans.
• Coordinate annual open enrollment, including system configuration, materials distribution, and employee education sessions.
• Collaborate with Payroll to ensure accurate premium deductions and update HRIS records for new hires and terminations.
• Communicate with insurance carriers and brokers to resolve billing discrepancies and advocate for employees during claim disputes.
• Perform additional duties as assigned.

Benefits

• Health insurance plans, including medical, dental, and vision.
• Health Savings Account with employer base deposit and match.
• Flexible spending accounts.
• Competitive 401(k) with employer base deposit and match.
• Incentive opportunity.
• Life insurance.
• Short- and long-term disability insurance.
• Paid vacation and holidays.
• Employee Assistance Program.
• Employee discounts.
• PTO Buy/Sell Options.
• Tuition reimbursement.
• Adoption assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level