Administrative Assistant - Employee Benefits

Cross Insurance•Manchester, NH

20d•$23 - $27•Onsite

About The Position

Cross Insurance is a full-service benefits partner offering a broad array of services for clients nationwide, with a primary focus on employee benefits in NH, VT and MA. We currently have an exciting opportunity as a Benefits Administrative Assistant in our Manchester NH office. As the Benefits Administrative Assistant to our dedicated team you will assist in a number of administrative duties that will vary as workload requires. You will assist with TPA renewals, Compliance Document review and creation, database updates using our Salesforce client management system, RFP generation and requests, open enrollment materials and more. You will also service claim issues, working closely with carriers and the dedicated account manager for resolution.

Requirements

High School Diploma
Minimum 3 years administrative experience
Familiarity with Employee Benefits functionality
Ability to work independently as well as in a team environment
Excellent data entry skills with high accuracy and attention to detail
Ability to perform multiple tasks simultaneously and meet deadlines in a fast-paced environment
Outstanding problem solving and analytical skills
Superior organizational skills
Strong interpersonal, communication, organizational and customer service skills required
Working knowledge of MS Office, particularly Excel and Powerpoint
In depth knowledge or understanding of Employee Benefits Plans and their functionality (Medical, Dental, Life, Disability, Cafeteria Plans, HSA, etc.)

Nice To Haves

Bachelor's degree
Experience with Salesforce

Responsibilities

Assist with TPA renewals
Assist with Compliance Document review and creation
Assist with database updates using Salesforce client management system
Assist with RFP generation and requests
Assist with open enrollment materials
Service claim issues, working closely with carriers and the dedicated account manager for resolution