Benefit Payment Agent
About The Position
WorkSafeNB is looking to hire an 18-month Bilingual written and spoken casual full-time position of Benefit Payment Agent. Your primary workspace will be from your in-home office, with the occasional expectation of in person meetings, for that reason, working from outside the province or country is not permissible. Reporting to the Team Lead, Benefit Payment Services, the Benefit Payment Agent will be responsible for calculating benefits, allowances, and awards for injured workers, including wage reviews, long-term assessments, and Permanent Physical Impairment (PPI) awards. They will evaluate income data from various sources, applying relevant policies, and ensuring accurate loss of earnings calculations. Strong communication skills are essential for collaborating with internal teams and external stakeholders, such as employers, injured workers, and third-party representatives. Additionally, they will ensure compliance with internal guidelines and resolve any discrepancies or missed payments. The team at WorkSafeNB is passionate about promoting health and safety in New Brunswick workplaces. We strive to make New Brunswick the safest place to work. However, injuries do occur, and when they do, we are committed to providing caring recovery and return to work services, benefits, and compensation to injured workers and their families. Culture is the heartbeat of the organization. The stronger it is, the further we go! Selected by our employees, our WorkSafeNB values shape our culture. We put our values of Accountability, Collaboration and Trust into ACTion. We demonstrate accountability by taking pride in and ownership of our work so we can take care of our clients and other New Brunswickers. Through collaboration, we build strong partnerships and innovate to achieve better outcomes. Trust guides our organization; we lead and listen with empathy and embrace diversity, inclusion and belonging. These ACTions shape us.
Requirements
- Bilingual (written and spoken)
- Ability to work from an in-home office.
- Occasional expectation of in-person meetings.
- Strong communication skills.
Responsibilities
- Calculating benefits, allowances, and awards for injured workers, including wage reviews, long-term assessments, and Permanent Physical Impairment (PPI) awards.
- Evaluating income data from various sources, applying relevant policies, and ensuring accurate loss of earnings calculations.
- Collaborating with internal teams and external stakeholders, such as employers, injured workers, and third-party representatives.
- Ensuring compliance with internal guidelines.
- Resolving any discrepancies or missed payments.
Benefits
- Casual full-time position
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
