Benefit Navigator

FMOLHSBaton Rouge, LA

About The Position

The Benefit Navigator provides knowledgeable, high‑touch guidance to team members navigating benefit life events and leave‑related processes. This mid‑level role acts as an empowered resource capable of independently resolving most benefit‑related inquiries, coordinating across Benefits, Leave of Absence (LOA), askHR, and Employee Health, and ensuring team members receive accurate, timely, and empathetic support.

Requirements

  • Mid-level role experience
  • Ability to independently resolve most benefit-related inquiries
  • Coordination skills across Benefits, Leave of Absence (LOA), askHR, and Employee Health
  • Accurate, timely, and empathetic support delivery

Responsibilities

  • Provide knowledgeable, high-touch guidance to team members navigating benefit life events and leave-related processes.
  • Act as an empowered resource capable of independently resolving most benefit-related inquiries.
  • Coordinate across Benefits, Leave of Absence (LOA), askHR, and Employee Health.
  • Ensure team members receive accurate, timely, and empathetic support.
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