Benefit Eligibility Specialist

CaroMont Health • Gastonia, NC

1d

About The Position

Interview patients in a hospital setting and/or during home visits to help them obtain maximum benefit coverage through Federal, State, and HealthNet Gaston programs. Refer patients to the Department of Social Services and/or the hospital for assistance with Federal, State, or charity programs, as appropriate. Maintain documentation of claim status and patient contacts in a computer system, and follow up with clients as needed.

Requirements

• High school diploma or equivalent.
• 1–2 years of experience in the insurance field.
• Knowledge of Federal and State benefit programs.
• Knowledge of Federal and State disability programs.
• Strong verbal and written communication skills.
• Experience working with people from various educational and socioeconomic backgrounds.
• Strong organizational skills, including the ability to prioritize, plan, and follow tasks through to completion without direct supervision.
• Computer skills, including Microsoft Word and Excel.
• Self-motivated.

Nice To Haves

• Two or more years of college.
• Experience in a healthcare setting.
• Bilingual ability.

Responsibilities

• Interview patients in a hospital setting and/or during home visits to assist them in obtaining maximum benefit coverage.
• Refer patients to the Department of Social Services and/or hospital for assistance with Federal, State, or charity programs, as appropriate.
• Document claim status and patient contacts in a computer system.
• Follow up with clients as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED