Benefit Consultant

Gallagher • Rolling Meadows, IL

18h

About The Position

At Gallagher Benefit Services, the Benefit Consultant partners with organizations on people-related decisions, including benefit strategies, wellbeing programs, and workforce challenges. The role’s primary responsibility is account management for routine to moderately complex client accounts, with retention goals. The consultant manages an assigned book of business and develops relationships with existing clients, leads appropriate resources to address client risk and capital management needs, secures existing business, and drives sales of additional services and coverage levels. The role cultivates relationships with senior buyers and day-to-day client representatives, may coordinate administrative support and customer service, and may support an Account Executive and/or Broker Producer. Travel of approximately 25% is required.

Requirements

• Bachelor’s degree and at least 3 years of client coordination and/or claims management experience, or a high school degree and at least 8 years of client coordination and/or claims management experience.
• License required.
• Excellent verbal and written communication skills.
• Ability to quickly determine critical issues.
• Able and willing to travel approximately 25% of the time.

Responsibilities

• Manage day-to-day account management for routine to moderately complex client accounts.
• Meet retention goals for an assigned group of accounts.
• Manage an assigned book of business and build, expand, and solidify relationships with existing clients.
• Lead appropriate resources to address clients’ risk and capital management needs.
• Secure existing business and drive sales of additional services and coverage levels.
• Cultivate relationships with the most senior buyer in the client organization and with day-to-day client representatives and buyers.
• Coordinate the work of administrative support and customer service, as needed.
• Provide support to an Account Executive and/or Broker Producer, as needed.
• Travel approximately 25% of the time.

Benefits

• Competitive compensation
• Comprehensive benefits programs designed to support well-being
• Career development opportunities and ongoing learning
• Collaborative, people-first culture with accessible leadership
• Opportunity to do meaningful work with global reach and local impact

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level