Bench Technician / Computer Support Specialist – Grow With Us

BEYOND IT SUPPORT LLC • Norwalk, CT

7d

About The Position

We’re a fast-growing MSP and Computer Repair company. Our small business and residential IT, helping people and businesses creates smooth, stress-free home office setups.

We’re looking for someone who doesn’t just want to fix computers — but wants to grow, learn, and earn more by being part of something we’re building from the ground up.

💰 Unique Opportunity: In addition to your base pay, you’ll have the ability to earn commission by identifying and bringing in new business — whether it’s a small business client, ongoing support agreement, or referral.

Requirements

• 3–5 years of hands-on computer repair/support experience
• CompTIA A+ Certification (required)
• Strong knowledge of Windows, hardware, and basic networking
• Natural problem-solver who can think independently
• Strong communication and people skills
• Motivated, curious, and growth-oriented

Responsibilities

• Diagnose, repair, and upgrade desktops, laptops, and devices
• Troubleshoot hardware, software, and performance issues
• Remove viruses/malware and optimize systems
• Set up and support home offices (Wi-Fi, printers, remote work setups)
• Provide in-shop (bench) work and occasional onsite support
• Deliver excellent customer service and build client relationships
• Spot opportunities where clients need additional services or support
• Identify opportunities for new clients or additional services
• Refer or help close managed services, support plans, or projects
• Earn commission on new business you help bring in
• Be rewarded for thinking beyond the bench

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Training & development
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees