About The Position

Signet Jewelers is seeking entry-level and experienced Jewelers to join its Field Design & Service Center Team. Team members restore jewelry, perform repairs, and may design and create custom jewelry according to their current skills. The role focuses on delivering a customer-first experience that exceeds expectations for custom jewelry design and repairs. Signet offers training and continuous learning, with opportunities to advance from beginner to artisan in a promote-from-within environment. Pay is based on jeweler skillset and experience.

Requirements

  • Pass a qualified bench test to assess current jeweler level.
  • Excellent organizational skills and attention to detail.
  • Customer-service orientation and a high standard for quality work.
  • Basic computer skills.
  • Availability for varying hours, including some nights and weekends.
  • Availability for seasonal required overtime for a full-time schedule.

Nice To Haves

  • High school degree or equivalent preferred, but not required.
  • 1–3 years of Bench Jeweler or relevant skilled-trades experience working with fine metals.
  • Knowledge of stone setting, sizing, polishing, and jewelry repair.

Responsibilities

  • Restore jewelry to its original condition and beauty.
  • Perform jewelry repairs, including chain and clasp repair, prong re-tipping, stone setting, minor ring repair, and other repairs.
  • Create stone mountings and perform channel and platinum rebuilds.
  • Perform wax carving, fabrication, and casting.
  • Design and create custom jewelry, including CAD/CAM design work as applicable.
  • Deliver a customer-first experience for custom jewelry design and repair services.

Benefits

  • Jeweler certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k) with company match.
  • Competitive pay.
  • Paid Time Off (PTO).
  • Paid holidays for full-time team members.
  • Tuition reimbursement.
  • Merchandise discounts.
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