About The Position

Signet Jewelers is seeking entry-level and experienced jewelers to join its Field Design & Service Center team at the St. John's Town Center in Jacksonville, Florida. Depending on current skills, the role involves restoring jewelry, performing repairs, and designing and creating custom pieces. Team members provide customer-first service and work to exceed customer expectations for custom jewelry design and repairs. Signet offers training and continued learning, with opportunities to develop from beginner to artisan in a promote-from-within environment. Pay is based on the jeweler’s current skillset and experience. Full-time work consists of 40 hours per week, with seasonal required overtime; hours vary and include some nights and weekends.

Requirements

  • High school degree or equivalent preferred, but not required.
  • 1–3 years of bench jeweler or relevant skilled-trades experience working with fine metals.
  • Pass a qualified bench test to assess current jeweler level.
  • Excellent organizational skills and attention to detail.
  • Customer-service mindset and high standards for quality work.
  • Basic computer skills.
  • Varying hours, including some nights and weekends; full-time schedule is 40 hours per week with seasonal required overtime.

Nice To Haves

  • Knowledge or experience in stone setting, sizing, polishing, jewelry repair, chain and clasp repair, prong re-tipping, creating stone mountings, channel and platinum rebuilds, minor ring repair, wax carving, fabrication, casting, custom design and creation, or CAD/CAM design work.

Responsibilities

  • Restore jewelry to its original condition and perform jewelry repairs.
  • Design and create custom jewelry according to current skillset.
  • Deliver customer-first service that exceeds customer expectations for custom jewelry design and repairs.
  • Perform relevant bench jeweler work such as chain and clasp repair, prong re-tipping, stone setting, creating stone mountings, ring repair, wax carving, fabrication, casting, and CAD/CAM design, depending on skillset.

Benefits

  • Jeweler certification classes and continued learning to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k) with company match.
  • Competitive pay based on skillset and experience.
  • Paid time off (PTO).
  • Paid holidays for full-time team members.
  • Tuition reimbursement.
  • Merchandise discounts.
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