Bellstaff / Bell Attendant (Seasonal) – Resort Hospitality

DELAVAN LAKE LAWN MANAGEMENT LLC•Delavan, WI

1d•Onsite

About The Position

Join our team as a Seasonal Bellstaff Attendant and be one of the first and last impressions for our resort guests. In this highly visible, guest-facing role, you’ll provide exceptional customer service by assisting with luggage, transportation, and guest needs throughout their stay. This is an ideal opportunity for individuals who enjoy hospitality, working outdoors, and creating memorable guest experiences.

Requirements

High school diploma or equivalent preferred
Valid driver’s license with a clean driving record
Strong communication skills and a good command of the English language
Friendly, outgoing personality with a passion for guest service
Ability to multitask and remain professional in a fast-paced environment
Dependable, punctual, and team-oriented
Ability to stand and walk for extended periods of time
Ability to lift, carry, push, and pull luggage up to 50 lbs regularly
Frequent bending, lifting, and reaching
Ability to work both indoors and outdoors in varying weather conditions

Nice To Haves

Previous customer service, hospitality, or guest service experience preferred

Responsibilities

Greet guests upon arrival and departure, providing a warm and professional welcome
Assist guests with luggage to and from guest rooms, front desk, and transportation areas
Safely transport guests around the resort and to local destinations as needed
Drive guests to and from designated locations, including airport transportation when applicable
Tag, store, and retrieve guest luggage efficiently and securely
Assist guests during room changes and special requests
Deliver guest messages, packages, and amenities in a timely manner
Provide directions and information about resort amenities, services, and local attractions
Maintain cleanliness and organization of bell stand, lobby areas, and vehicles
Support overall guest services operations and assist with additional duties as assigned