Bell Attendant

CoralTree Hospitality • Fort Lauderdale, FL

1d • Onsite

About The Position

Pier Sixty-Six Resort, a beacon of hospitality in South Florida, has returned to Fort Lauderdale. This lush 32-acre waterfront enclave features a superyacht marina, the iconic Pier-Top lounge, 325 guest rooms, suites, and villas, 91 Private Resort Residences, 12 restaurants and lounges, a luxurious spa, curated pool options, and a waterfront promenade with retail and dining. The resort aims to create extraordinary experiences through impeccable design, exceptional service, and refined touches. It employs over 600 diverse and talented Team Members and fosters a caring culture with state-of-the-art facilities and a focus on employee welfare and well-being. The Bell Attendant will report to the Director of the Front Office and is responsible for meeting and greeting guests, and ensuring the courteous, timely, and professional delivery and retrieval of luggage in accordance with Pier Sixty-Six, AAA, and Forbes Travel Guide Standards.

Requirements

• High level of attention to detail
• Ability to work quickly and multi-task.
• Work authorization in the United States
• Must be able to stand/walk for up to eight hours per shift.
• Must be able to maneuver luggage carts weighing up to 200 pounds and lift and carry items up to 100 pounds.
• Must be able to understand, speak, read, and write in the basic English language.
• Flexible schedule required for AM and PM shifts.

Nice To Haves

• Prior experience in a luxury hotel or upscale hospitality–related certification is a plus

Responsibilities

• Warmly greet arriving guests and provide efficient luggage assistance, ensuring a seamless check-in experience.
• Escort guests to their rooms, provide a brief orientation of room features and assist with any special requests.
• Manage the storage and retrieval of guest luggage with precision, maintaining accurate tracking and labeling for efficient service.
• Anticipate guest needs by offering assistance with directions, recommendations for local attractions, and information on hotel amenities.
• Maintain a polished, professional presence in the lobby, readily available to assist with guest inquiries or support the front desk team.
• Promptly and courteously deliver packages, amenities, and other requested items directly to guest rooms.
• Collaborate with front desk and concierge teams to ensure smooth communication regarding guest arrivals, special requests, and VIP needs.
• Assist with guest departures by retrieving luggage, arranging transportation, and ensuring a gracious farewell experience.
• Ensure the lobby, entryway, and luggage storage areas are clean, organized, and free from clutter.
• Provide support for special guest requests, such as assisting with large groups, arranging event transportation, or facilitating guest deliveries.
• Assist with other duties as requested.

Benefits

• Group medical, dental, vision, life, and disability benefits
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
• An employee assistance program
• Paid time off/sick time
• Participation in a 401(k) plan with a company match
• Complimentary team member meals
• Complimentary room nights at CoralTree Hospitality managed properties

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees