Bellperson

Concord Hospitality Enterprises • Duluth, GA

8d

About The Position

The Bellperson assists hotel guests with luggage, transportation, and general requests. The role includes escorting guests to their accommodations, inspecting rooms, responding promptly to guest needs, securely organizing and storing luggage, and providing accurate information about hotel services, local attractions, and city events. The Bellperson maintains a professional, welcoming presence in guest reception areas and performs additional duties as assigned to support guest satisfaction.

Concord Hospitality describes an “Associate First” culture that supports associate growth, balance, and diversity through training and development at all levels.

Requirements

• High school diploma or equivalent preferred.
• Strong interpersonal and communication skills.
• Ability to provide excellent customer service in a fast-paced environment.
• Detail-oriented, with organizational skills to manage guest belongings.
• Flexibility to work varied hours, including evenings, weekends, and holidays.
• Positive attitude and commitment to teamwork.

Nice To Haves

• High school diploma or equivalent.

Responsibilities

• Assist guests with luggage, transportation, and general requests.
• Escort guests to accommodations, inspect rooms, and respond promptly to guest needs.
• Organize and store luggage securely in designated areas.
• Provide accurate information about hotel services, local attractions, and city events.
• Maintain a professional, welcoming presence in guest reception areas.
• Perform additional duties as assigned to support guest satisfaction.

Benefits

• Competitive wages.
• Medical, dental, and vision insurance.
• Life insurance and short- and long-term disability options.
• 401(k) with company match.
• Tuition assistance.
• Discounted room rates at Concord-managed hotels.
• Training, development, and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED