Bellperson

AccorHotelChicago, IL
Onsite

About The Position

As a Bellperson, your passion for the property, and your respect for our guests’ belongings will ensure that our guests Feel Welcome as soon as they arrive. You will be responsible for the timely delivery of guests’ luggage, messages and any other items for delivery within the property. You will also personalize guests’ orientation of their room in a professional, friendly and engaging way and maintain presence in the lobby as an ambassador of the property and brand, offering exceptional service to the guests.

Requirements

  • Service focused personality is essential; customer related experience an asset
  • Ability to work well under pressure in a fast paced environment
  • Excellent communication skills and a professional presentation
  • Ability to work cohesively with fellow colleagues as part of a team
  • Must be available to work a variety of shifts, including mornings, evenings, overnights, weekends, holidays.
  • Fluent in English
  • Constant standing and walking throughout shift
  • Frequent lifting and carrying up to 50 lbs
  • Constant kneeling, pushing, pulling, lifting
  • Frequent ascending or descending ladders, stairs and ramps
  • Successful candidates must be legally eligible to work in the United States.

Responsibilities

  • Timely delivery of guests’ luggage, messages and any other items for delivery within the property
  • Personalize guests’ orientation of their room in a professional, friendly and engaging way
  • Maintain presence in the lobby as an ambassador of the property and brand, offering exceptional service to the guests

Benefits

  • Employee benefit card offering discounted rates in Accor worldwide
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities.
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