Bellperson Hotel Saint Louis

Restoration St Louis Inc•St. Louis, MO

17h•Onsite

About The Position

The Bellperson will be responsible for providing exceptional guest service, assisting guests with luggage, and maintaining a welcoming presence at the hotel entrance. This role requires a high level of customer interaction and the ability to go above and beyond to provide a Four-diamond level of service.

Requirements

Previous valet experience
A valid driver’s license
Excellent Communication skills- both verbal and written required
Excellent organization and time management skills
Good interpersonal skills required
Excellent listening skills required
The ability to work well as a team as well as individually at times
Ability to read, speak, write, and understand English
Ability to multi-task in a high paced environment
Must be adaptable and flexible to change
Ability to work a flexible schedule and must be able to work weekends and holidays
To remain calm and professional at all times
Ability to work under varying weather conditions
Be able to make quick decisions and possess good judgment
Ability to drive both automatic and manual transmission vehicles

Nice To Haves

Previous customer service experience in a high-volume setting is preferred
Clean driving record is preferred

Responsibilities

Be the most outgoing and welcoming associate as guests arrive and depart the hotel
Maintain an impeccable grooming appearance and work uniform
Assist guests with luggage
Stay posted at the front entrance to greet guests
Support all of the guest services team and assist guests with any questions they may have
Respond to all guests for assistance, directions, and facilities information
Report all safety hazards and suspicious persons
Know all safety and emergency procedures and your role in assisting during these times
Adhere to strict department and attendance policies
Attend all required meetings