About The Position

The iconic Hilton Waikoloa Village is looking for its next Bellperson to join the Guest Services! Hawaii Island's only 62-acre property with three one of a kind outdoor swimming pools. Our resort boasts 3 Guest Towers and over 241,000 square feet of event space. Enjoy fun perks such as Career growth and development PLUS discounted hotel room stays for you and your family WORLDWIDE! Join us where we know that you’ll love being a part of the Hilton team that was ranked #1 on Great Places to Work!

Requirements

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline.
  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

Responsibilities

  • Greet and escort arriving and departing guests to and from their accommodations
  • Retrieve and transport guest luggage
  • Inspect guest rooms and acquaint guests with these rooms and their features
  • Respond to guest inquiries and requests in a timely, friendly and efficient manner
  • Organize and store luggage, as needed, according to guidelines
  • Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
  • Ensure messages and faxes are regularly delivered throughout the day
  • Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
  • Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed
  • Assist in the maintenance, appearance and functionality of equipment

Benefits

  • Access to your pay when you need it through DailyPay
  • Medical Insurance Coverage – for you and your family
  • Mental Health Resources
  • Best-in-Class Paid Time Off (PTO)
  • Go Hilton travel discount program
  • Supportive parental leave
  • Matching 401(k)
  • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
  • Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
  • Career growth and development
  • Team Member Resource Groups
  • Recognition and rewards programs

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

501-1,000 employees

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