Bellperson

AJS Hotels • Louisville, KY

5d • Onsite

About The Position

The Galt House Hotel is seeking a friendly, professional, and service-driven Bellperson to join our team. As a Bellperson, you will be one of the first and last faces our guests see. You play a key role in delivering exceptional service by assisting with luggage, offering helpful information, and ensuring every guest feels welcomed and valued from arrival to departure.

Requirements

• A team player who embodies and supports the Galt House Hotel brand
• Strong customer service skills and a genuine desire to help others
• Ability to communicate clearly and courteously with guests, management, and coworkers
• A positive attitude and professional appearance at all times
• Ability to lift and transport up to 50 pounds
• Reach heights of up to 6 feet
• Remain in a stationary position for up to 1 hour at a time
• Perform continuous physical movement throughout the shift

Responsibilities

• Serve as the welcoming face of the Galt House Hotel, creating positive and lasting first impressions
• Greet every guest with a warm smile and provide hospitable, professional, and personalized service
• Assist guests with loading, unloading, and transporting luggage to and from guest rooms
• Share local knowledge, including nearby restaurants, entertainment, and attractions
• Provide directions and information about hotel amenities, meeting rooms, and dining options
• Maintain a clean, organized, and professional curbside and work area
• Support hotel operations with additional duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed