Bellperson & Valet (Part-Time) Hr+Tips

Hilton Grand Vacations•South Lake Tahoe, AR

About The Position

The Bellperson & Valet welcomes and assists owners and guests, helping create a memorable arrival and departure experience. The role involves greeting guests, building personal connections, explaining room and property amenities, handling luggage, driving and parking passenger vehicles, arranging transportation, and responding to guest requests. Team members are expected to support coworkers, follow parking procedures, and promote guest safety and security.

Requirements

  • Current and valid state driver’s license.
  • At least 6 months of customer service experience.
  • Self-starting personality and even disposition.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds.
  • Ability to stand, sit, or walk for extended periods or an entire work shift.
  • Ability to move at the speed required to respond to work situations, with or without reasonable accommodation.

Nice To Haves

  • 1–3 years of prior Bellperson & Valet experience.
  • Resort or hotel hospitality industry experience.

Responsibilities

  • Greet and assist every guest to create a memorable arrival and departure experience.
  • Learn and use members’ names, preferences, and routines, and develop personal connections with them.
  • Explain room amenities, property services, and activities available to guests.
  • Retrieve, transport, organize, and store luggage in designated areas.
  • Identify and explain room features and services, including room keys, minibars, ice and vending areas, in-room safes, and valet laundry.
  • Drive, park, and retrieve passenger vehicles, including vehicles with automatic or manual transmissions.
  • Assist guests with directions and arrange transportation such as taxis or shuttle buses.
  • Record advance transportation requests as needed and communicate parking procedures.
  • Watch for undesirable persons on the property and report problems or unusual activity to management.
  • Respond to guest requests and complete special projects as directed by leadership.
  • Help coworkers with their duties and contribute as a supportive teammate.

Benefits

  • Competitive hourly base pay
  • Positive team environment
  • Daily Pay
  • Discounted hotel rates worldwide
  • 401(k) program with company match
  • Employee stock purchase program
  • Generous paid time off program
  • Paid sick time
  • Recognition programs and rewards
  • Tuition reimbursement
  • Learning and career advancement opportunities
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