Bellperson & Valet Hr+Tips
About The Position
The Bellperson & Valet welcomes and assists hotel owners and guests, creating a memorable arrival and departure experience. The role includes explaining room features and property amenities, handling and storing luggage, driving and parking passenger vehicles, helping guests with directions and transportation, and responding to guest requests. Team members are expected to promote safety and security, support coworkers, and help ensure guest satisfaction. This is a full-time position for someone with a friendly personality who enjoys working outdoors. The hourly rate is $18.00–$18.50, based on experience.
Requirements
- Current and valid state driver’s license.
- At least 6 months of customer service experience.
- Self-starting personality and even disposition.
- Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds.
- Ability to stand, sit, or walk for extended periods or an entire work shift.
- Ability to move at the speed required to respond to work situations, with or without reasonable accommodations.
Nice To Haves
- 1–3 years of prior Bellperson & Valet experience.
- Resort or hotel hospitality industry experience.
Responsibilities
- Greet and assist every guest to create a memorable arrival and departure experience.
- Learn and use members’ names, preferences, and routines, and develop personal connections with them.
- Explain room amenities, property services, activities, and room features to guests.
- Retrieve, transport, organize, and store luggage in designated areas.
- Drive, park, and retrieve passenger vehicles, including vehicles with automatic or manual transmissions.
- Assist guests with directions and arrange transportation such as taxis or shuttle buses.
- Record advance transportation requests as needed and communicate parking procedures.
- Watch for undesirable persons on the property and report problems or unusual activities to management.
- Respond to guest requests and complete special projects as directed by leadership.
- Help coworkers with their duties and contribute as a team member.
Benefits
- Competitive hourly base pay
- Daily Pay
- Discounted hotel rates worldwide
- 401(k) program with company match
- Employee stock purchase program
- Paid Time Off program
- Paid sick time
- Recognition programs and rewards
- Tuition reimbursement
- Learning and career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
