Bellman

KW PROPERTY MANAGEMENT AND CONSULTINGNorth Miami Beach, FL
Onsite

About The Position

Provide a professional and competent image in order to provide residents and guests with friendly and outgoing customer service. As a key employee liaison between all guests of the community and the residents, Front Office personnel must be experienced in the hospitality industry, must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication in multiple languages.

Requirements

  • Minimum six months related experience and/or
  • This position requires standing, walking, bending, kneeling, stooping, and crouching throughout the
  • Bi-lingual English/Spanish may be required at some properties
  • Ability to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually low to

Nice To Haves

  • experienced in the hospitality industry
  • familiar with using computer software to perform various tasks
  • demonstrate organizational skills, excellent interpersonal skills and strong communication in multiple languages

Responsibilities

  • Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer
  • Assist guests with luggage to their rooms promptly when checking in and upon checking
  • Assist guests by taking luggage to the curb to meet their
  • Remove trash, papers, cans, bottles, cups, etc., in lobby area between housekeeping runs.
  • Polish and clean bell carts
  • Check and secure guests' luggage until
  • Provide other assistance to guests as necessary to ensure the highest quality of
  • Quickly respond to guest requests in a timely and friendly matter. Follow procedures for entering and leaving guest rooms.
  • Must be able to lift up to 50lbs
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