Bellman

GRAND PACIFIC RESORTS INC • Princeville, HI

1d • Onsite

About The Position

This position is for a Bell Attendant at Hanalei Bay Resort, a growing resort management & development organization. The successful candidate will be a hard-working, reliable professional who provides superb hospitality, ensuring guests/owners feel welcomed and relaxed from arrival to departure. The role requires a love for providing great customer service, experience in a fast-paced environment, a positive disposition, and a strong value for safety, following organizational guidelines and industry standards to prevent incidents.

Requirements

• Experience providing quality customer service in a fast paced environment
• Maintain a positive disposition, even if busier than usual or under a tight deadline
• Thrive on helping, assisting and supporting everyone around you, all the time
• Careful to perform work safely and follow organizational guidelines and industry standards to prevent incidences

Responsibilities

• Greet guests/owners and assist with luggage as they arrive and depart
• Meets and exceeds guest/owner expectations by providing excellent customer service
• Deliver amenities, messages, dry cleaning, invitations and newspapers to rooms as needed
• Conduct show room tours as directed
• Maintain clean and orderly lobby
• Maintain resort vehicles (fuel, wash, clean interior, etc.)
• Operates company vehicles in compliance with all state laws, Resort policy and supervisor direction
• Communicates effectively with guests, supervisors and associates
• Stay informed concerning emergency procedures, current projects, security issues, and location of emergency equipment

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed