Seasonal Employment

Chautauqua Institution•Town of Chautauqua, NY

4d•$16 - $18•Onsite

About The Position

Chautauqua Institution owns and operates the Chautauqua Hotel Company, a historic full-service comprehensive hotel that has 150 rooms for guests. The Athenaeum Hotel houses the Heirloom Restaurant, and the Lobby Lounge. The Athenaeum Hotel is open from late April through October for conferences and events. The Hotel is in full operation during the Chautauqua Institution summer season, from late June through late August. This is a seasonal employment position.

Requirements

Demonstrated experience and qualifications

Responsibilities

Welcome guests arriving and acknowledge guests departing to/from the Athenaeum Hotel.
Control guest and vehicle traffic at the entrance/front circle of the hotel to allow for a continuous flow of checking out/in.
Provide professional and safe valet service of personal vehicles for guests and ensure no damage to vehicles.
Transfer luggage to/from hotel rooms and vehicles by hand or with baggage carts to assist guests.
Deliver room service, champagne, and other guest requests to hotel rooms as directed by Front Desk or Housekeeping.
Empty water from the ice chest on the 2nd and 3rd floor, replace with fresh ice each shift.
Acknowledge and interact positively with guests, anticipate guest needs, and respond promptly to answer questions.
Act as a runner to receive and transport various materials/supplies for all departments at the Athenaeum Hotel.
Use radio protocol to respond to calls for luggage assistance and pick up/delivery.
Assist housekeeping and laundry as needed.
Establish and maintain cooperative, productive working relationships with team members and management.
Actively participate in team meetings and training/development programs, including sharing expertise with new hires.
Report vehicle accidents or other damage immediately to management and follow designated procedures to complete an accident report for insurance purposes and/or cooperate with the Chautauqua Institution Safety and Security Department.
Report work-related injuries immediately to management and Human Resources using appropriate Injury Report.