Bell Person

Caesars Entertainment•Danville, VA

3d•Onsite

About The Position

The Bell Person is responsible for being the first and last impression for our guests, centered on delivering exceptional service with warmth and enthusiasm, efficiency, and prompt professional attentive guest services within a high-energy casino environment. This role ensures seamless experience from arrival to departure assisting guests with their luggage working closely with Valet and Front Desk.

Requirements

HS diploma or GED.
Skill in establishing and maintaining effective working relationships with co-workers.
Ability to read, write, and communicate verbally in English.
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
Requires seldom sitting, kneeling, lifting/carrying of 51-100 lbs.; occasional bending, reaching, and crouching
Copying & writing of numbers
Eye/hand coordination and manual dexterity as well as the ability to distinguish letters, symbols and currency

Nice To Haves

Casino/Hotel experience preferred.
Experience within an upscale hotel preferred.

Responsibilities

Greet, direct, and assist all guests.
Carry a radio to respond to calls to deliver, retrieve, and store luggage (rack/closet) for our guests.
Load and unload luggage to/from vehicles.
Keep accurate records and record numbers neatly while delivering and retrieving luggage for bus groups
Deliver & retrieve boxes, packages & envelopes to & from our business center for our guests.
Engage with guests asking how they are enjoying their stay.
Performs other duties as assigned to support the efficient operation of the department.