Bell Person
About The Position
Ready to be the ultimate hotel hero? We're on the lookout for an energetic, upbeat Bell Person to join our Front Office team! As our official "bellhop," you'll be the friendly face that carries guests' luggage (and stress!) with a smile, making their day a little lighter—literally. This position is a part-time hourly position with a wage of $16.25. As a Bell Person, you’ll be the first and last smile our guests see, making their arrival and departure an unforgettable experience. You’ll be more than just a greeter—you’ll glide through the hotel with ease, even while juggling multiple suitcases, and you'll always be ready to offer a friendly tip about the best spots to See, Sip, Savour, and Shop in our local area.
Requirements
- Previous customer service experience an asset.
- Must have knowledge of the local area.
- Exceptional communication skills (verbal and written)
- Ability to multi-task.
- Must present a professional appearance, representing the R Image Standard
- Flexible availability including days, evenings, overnights, weekends and holidays.
Responsibilities
- Provide guests with helpful information about hotel amenities and services, ensuring they get the most out of their stay.
- Show guests the ins and outs of their room, from mastering their keycard to discovering the minibar and locating ice and vending areas.
- Transport guest luggage to and from rooms or designated bell areas, assist with luggage storage and retrieval, and lend a hand with loading/unloading luggage from vehicles.
- Communicate parking procedures to guests and help ensure everything runs smoothly.
- Anticipate and address guest needs with genuine appreciation, assist individuals with disabilities, and always communicate in a clear, professional manner.
- Follow all company policies, report accidents, injuries, or unsafe conditions to management, and maintain awareness of any undesirable persons on the property.
- Maintain a clean, professional appearance, and ensure confidentiality of proprietary information.
- Build positive relationships with your teammates, ensuring a smooth and enjoyable experience for guests and coworkers alike.
- Be ready to stand, sit, walk, and move—lifting and carrying objects up to 50 pounds without assistance.
- Perform additional job duties as requested by Supervisors, always with a positive and can-do attitude!
- Welcome and guide guests to the best experiences in town.
- Share insider knowledge about local hotspots.
- Assist with luggage and transportation arrangements.
Benefits
- Extensive medical, dental, and life insurance coverage, with the hotel contributing 80% for single coverage.
- Loyalty program
- Travel program with discounted rates for Marriott hotels across the globe for you and your friends & family.
- Delicious staff meals every day.
- Free parking or reimbursement for your 747 Bus Pass.
- On-demand pay system.
- 50% discount on food and drinks for you and your friends at HALO Bar|Bistro.
- In-house management training program.
- Quarterly work events.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
