Bell Captain

Barnsley Resort•Adairsville, GA

7d•Onsite

About The Position

Are you a passionate hospitality professional who thrives on providing exceptional service? Join our team as a Bell Captain and be at the forefront of creating memorable experiences for our valued guests. As the Bell Captain, you will lead a team of dedicated bellpersons, setting the standard for impeccable service and attention to detail. With your energy, enthusiasm, and natural leadership abilities, you will ensure that guests receive a warm welcome, efficient assistance, and personalized care throughout their stay. If you have a genuine passion for hospitality, excellent communication skills, and the ability to anticipate guests' needs, we invite you to become a part of our team and play an integral role in shaping unforgettable guest experiences.

Requirements

Less than three moving violations in the three previous years
No DUI convictions
Must have current driver’s license where applicable
Read, write and speak English fluently
Ability to communicate effectively with the public and other employees
Familiar with local area and attractions
Valid CDL license where applicable

Nice To Haves

One year prior Guest Services/Bell experience preferred

Responsibilities

Lead and inspire a team of bellpersons, fostering a culture of exceptional service and professionalism.
Greet and assist guests upon arrival and departure, providing a warm and personalized experience.
Coordinate luggage handling, transportation, and guest requests promptly and efficiently.
Maintain a high level of knowledge about the hotel's facilities, services, and local attractions.
Ensure a seamless and efficient flow of luggage, packages, and guest belongings.
Provide recommendations and assistance to guests, enhancing their overall stay.
Collaborate with other departments to ensure a smooth guest experience.
Uphold the hotel's standards of cleanliness, safety, and guest satisfaction.
Contribute to the success of our hotel/resort and make a lasting impact on our guests' stay.