Bell Attendant Experience Curator

Coury Hospitality • Sunnyvale, CA

6d • Onsite

About The Position

At Coury Hospitality, we specialize in curating transformative guest experiences rooted in authenticity, elegance, and attention to detail. At TETRA Hotel, an Autograph Collection property and the only AAA Four Diamond Marriott in Silicon Valley, we create moments of effortless luxury for our guests from the instant they arrive. Now, we’re seeking a poised, proactive Bell Attendant to be the welcoming presence at the heart of our guest journey. This role is crucial for being the first and lasting impression for discerning travelers, representing a luxury brand celebrated for style, sophistication, and innovation, and serving as a local expert and service ambassador for a one-of-a-kind hotel experience. You will thrive in an environment that values teamwork, respect, and hospitality excellence.

Requirements

• A passion for providing elevated, intuitive service in a high-touch setting.
• Excellent interpersonal and communication skills with a warm, professional demeanor.
• Ability to move swiftly and gracefully in a fast-paced luxury environment.
• A collaborative spirit, strong work ethic, and attention to detail.
• Prior experience in customer service or hospitality preferred.

Responsibilities

• Welcome guests warmly upon arrival, offering professional and engaging assistance.
• Handle luggage with care and efficiency, both during check-in and check-out.
• Provide clear, knowledgeable guidance about hotel amenities and local attractions.
• Deliver items, messages, and amenities to guest rooms with discretion and speed.
• Support the front office team by anticipating guest needs and ensuring seamless arrivals and departures.
• Maintain a polished, professional appearance and demeanor at all times.
• Respond promptly and courteously to guest requests and service opportunities.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed