Bell Attendant

Pyramid Global HospitalityBellevue, WA
Onsite

About The Position

Welcome to InterContinental Seattle Bellevue, a distinguished addition to Pyramid Global Hospitality and a beacon of modern luxury in the heart of downtown Bellevue. Anchored within Avenue Bellevue, a premier lifestyle destination featuring luxury residences, our hotel offers 208 elegantly appointed guest rooms and 12,000 square feet of refined meeting and event space. Designed by internationally acclaimed Hirsch Bedner Associates, every detail reflects sophistication, innovation, and a true sense of place. At InterContinental Seattle Bellevue, we pride ourselves on a culture of excellence that celebrates people, nurtures growth, and delivers authentic service. Candidates will have the opportunity to build their careers with a premier luxury hotel brand, where every role contributes to creating unforgettable guest experiences. Whether your passion lies in guest services, culinary arts, or event management, joining our team means becoming part of an environment that is dynamic, supportive, and deeply committed to your professional success. Here, you will have the opportunity to make a lasting impact while working in a setting that embodies the best of Bellevue’s luxury landscape. As a Bell Attendant, you’ll be among the first team members to welcome guests to our hotel, setting the tone for their luxury experience. If you take pride in providing genuine hospitality and enjoy creating meaningful connections, we’d love to hear from you! Every day is different, but you’ll mostly: - Greet and escort guests to rooms, open doors, assist guests entering and leaving the property, and inform guests of property amenities, outlet information, hours of operation, and local areas of interest. - Explain room features to guests, transport guest luggage to/from guest rooms, designated bell area etc. - Assist with luggage loading/unloading, storage, and retrieval. - Provide guests with directions, help arrange transportation (taxi, shuttle, ride-share services).

Requirements

  • At least one year in a customer service role with high guest interaction
  • Ability to solve problems when they arise.
  • Ability to work in a team environment is a must.
  • Pleasant and helpful personality.
  • Must be able to work a full shift standing and going back and forth to the valet lot and different areas of the hotel.
  • A strong desire to make an impact on other people
  • An outgoing and engaging personality
  • Excellent verbal communication skills
  • Ability to work in a fast-paced setting
  • Ability to stand for the duration of the shift
  • Must be available to work various shifts including weekends and holidays

Nice To Haves

  • Hospitality industry experience is a plus.

Responsibilities

  • Greet and escort guests to rooms, open doors, assist guests entering and leaving the property, and inform guests of property amenities, outlet information, hours of operation, and local areas of interest.
  • Explain room features to guests, transport guest luggage to/from guest rooms, designated bell area etc.
  • Assist with luggage loading/unloading, storage, and retrieval.
  • Provide guests with directions, help arrange transportation (taxi, shuttle, ride-share services).

Benefits

  • Comprehensive health insurance
  • Retirement plans
  • Paid time off
  • On-site wellness programs
  • Local discounts
  • Employee rates on hotel stays
  • Ongoing training and development opportunities
  • Medical, Dental, Vision, Disability, & Life Insurance
  • 401(k) Plan
  • Paid Time Off: 2.15 hours for every 40 hours worked (14 days)
  • 7 Paid Holidays and 2 Personal Days
  • Sick Time: Accrue 1 hour for every 30 hours worked
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