Bell Attendant Experience Curator

Coury Hospitality•Sunnyvale, CA
•Onsite

About The Position

Coury Hospitality is hiring a Bell Attendant at TETRA Hotel, Autograph Collection, in Sunnyvale, California. The Bell Attendant is a welcoming presence who helps create an exceptional guest experience from arrival through departure. The role represents the hotel and its luxury brand, provides guests with information about hotel amenities and local attractions, and supports the front office team in delivering smooth arrivals and departures. The position calls for a poised, proactive team member who offers attentive, discreet, and efficient service in a fast-paced luxury hospitality setting.

Requirements

  • Excellent interpersonal and communication skills, with a warm and professional demeanor.
  • Ability to move swiftly and gracefully in a fast-paced luxury environment.
  • Collaborative spirit, strong work ethic, and attention to detail.
  • Passion for providing elevated, intuitive service in a high-touch setting.

Nice To Haves

  • Prior experience in customer service or hospitality.

Responsibilities

  • Welcome guests warmly upon arrival and offer professional, engaging assistance.
  • Handle guest luggage carefully and efficiently during check-in and check-out.
  • Provide knowledgeable guidance about hotel amenities and local attractions.
  • Deliver items, messages, and amenities to guest rooms promptly and discreetly.
  • Support the front office team by anticipating guest needs and helping ensure seamless arrivals and departures.
  • Maintain a polished, professional appearance and demeanor.
  • Respond promptly and courteously to guest requests and service opportunities.
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