Behavioral Risk Factor Surveillance System Interviewer - Temporary

Oklahoma State GovernmentOklahoma City, OK
6d$18Onsite

About The Position

Location : OKC – 123 Robert S Kerr Salary : up to $17.78 / Hour, based on education and experience Full Time /Part Time : Part Time – Temporary Work Schedule : Tuesday - Saturday Primary Hours: The weekly hours will vary, based on the need of the BRFSS Call Center Anticipated Hours: Tuesday to Thursday: 4 PM to 8 PM Friday: 4 PM to 7 PM Saturday: 9 AM to 3 PM Position Description: The Behavioral Risk Factor Surveillance System Interviewer is responsible for collecting data on personal behaviors that affect health by conducting telephone surveys (including but not limited to the Oklahoma Behavioral Risk Factor Surveillance System (BRFSS).

Requirements

  • Requirements consist of a high school diploma or GED and one year of call center or customer service experience.
  • If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of application.
  • All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship.
  • knowledge of office methods and procedures; of telephone procedures and standard business communications; of grammar, punctuation, spelling, and basic mathematics.
  • Skill is required to operate office machines including computers/PCs.
  • Ability is required to follow oral and written instructions; to independently follow established protocols, encourage respondents to answer questions, probe and clarify if needed and establish and maintain effective working relationships with co-workers.

Responsibilities

  • Conducts telephone interviews
  • Accurately Codes Survey Responses
  • Follows Study Protocols
  • Being present at the office is an essential function of the job.
  • Other duties as assigned.
  • Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.
  • Works effectively in team environment, participating and assisting their peers.
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