Behavioral Health Technician - Weekend Day and NIght shifts-4

Brightli•Columbia, MO

About The Position

The Behavioral Health Technician I provides direct and supportive care to clients and patients in behavioral health programs. The role includes overseeing daily activities, redirecting clients when needed, monitoring health and vital signs, responding to crises, communicating with the treatment team, facilitating structured activities, and providing transportation as needed. Technicians maintain a basic understanding of treatment plans, monitor and document client behavior, and help provide a safe, therapeutic, and supportive environment. Duties vary by program. In residential and withdrawal management settings, the technician admits, supervises, monitors, transfers, and discharges clients; monitors vital signs and withdrawal symptoms; recognizes when medical escalation may be needed; and supports medication administration and documentation in accordance with policy, training, and permissions. In residential care facilities, duties may also include assisting with personal care. Across locations, the technician supports admissions and orientation, monitors activities and safety precautions, communicates concerns to supervisors and the treatment team, facilitates groups, helps clients with daily activities, and maintains accurate records. The position also involves mandatory training, meetings, policy compliance, and maintaining a safe and clean environment. The position requires a high school education or equivalent and two years of responsible employment experience in human services or a related field; experience is described as preferred. Exceptions may be made by an appropriate Executive Team member. St. Louis County programs require a bachelor’s degree or MAADC I or II. Residential Care Facility employees must become credentialed as a Level 1 Med Aid (LIMA) and obtain insulin certification within the first 90 days. Employment requirements include successful background checks, new-hire orientation and required training, a valid driver’s license and acceptable driving record, current auto insurance, and First Aid and CPR certifications within three months of starting. Additional training and program-specific requirements apply. No supervisory responsibilities are listed. The role is described as sedentary work, involving occasional lifting, carrying, pushing, or pulling of up to 10 pounds, repetitive hand and arm movements for typing or writing, and mostly sitting with occasional walking or standing. Full-time employees are offered paid time off and an employee benefits package that includes health, dental, vision, retirement, and life benefits, as well as training and career advancement opportunities. The employer describes a supportive, welcoming work culture and identifies itself as an Equal Employment Opportunity Employer and a smoke- and tobacco-free workplace.

Requirements

High school education or equivalent and two years of responsible employment experience in human services or a related field; the posting describes this experience as preferred.
For St. Louis County programs: a bachelor’s degree or MAADC I or II.
For Residential Care Facility employees: obtain Level 1 Med Aid (LIMA) credentialing and insulin certification within the first 90 days in the position.
Knowledge of confidentiality laws governing substance use and mental health disorder treatment.
Ability to communicate clearly and effectively verbally and in writing and produce clear, concise reports.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Basic arithmetic skills and ability to write routine reports and correspondence.
Ability to speak effectively with clients, organization employees, family members, and community contacts.
Ability to follow written, oral, or diagrammed instructions and address problems involving concrete variables in standardized situations.
Basic keyboarding skills and ability to navigate and enter notes in an electronic medical record.
Ability to establish rapport with clients while maintaining appropriate boundaries.
Successful completion of background checks, including criminal record, driving record, abuse/neglect, and fingerprint checks.
Complete new-hire orientation and required training at the beginning of employment, with applicable training thereafter.
Current driver’s license, acceptable driving record, and current auto insurance; a valid license in the state of residency is required.
First Aid certification within three months of starting and upon renewal; CPR certification within three months of starting and upon renewal.
Complete medication administration training according to program standards.
Complete applicable behavioral management training within 30 days of employment or at the first available class after the start date: CPI for residential programs or Crisis Management on Relias for outpatient programs.
Complete 36 hours of training within a two-year period in accordance with 9 CSR 10-7.110 E 1, and 40 hours of related training annually.
Maintain extensive knowledge of the policies, procedures, and regulations of the assigned program.
Be at least 21 years old to operate a company-owned vehicle, and at least 23 years old to operate a company-owned 15-passenger van.
For Kirksville RCF staff, Illinois staff, and Kansas Residential staff: provide evidence of being free of infectious and contagious disease, such as TB, before beginning employment and annually thereafter.
For adolescent program staff: within six months of employment, receive training on adolescent behavior, family dynamics, communication skills, incest, sexual abuse, physical and emotional abuse, stress management, and the effects of peer pressure.
Meet the stated sedentary-work physical requirements, including occasional exertion of up to 10 pounds and repetitive hand, finger, and arm movements for typing or writing.

Nice To Haves

Experience in human services or a related field is identified as preferred.

Responsibilities

Provide direct and supportive care to clients and patients, including general oversight of daily activities and redirection when needed.
Monitor clients’ health, including obtaining and documenting vital signs and relevant medical symptoms, and communicate when escalation to medical intervention may be needed.
Respond to crises and communicate with the established treatment team and supervisor in a timely manner.
Facilitate group education, structured activities, rehabilitative support, recovery skills, or recreation groups as scheduled and assigned.
Provide client and patient transportation to and from appointments as needed.
Admit, supervise, monitor, transfer, and discharge clients and patients in applicable residential and withdrawal management settings.
Monitor clients for withdrawal symptoms and follow applicable safety and supervision-check procedures.
Support medication administration in accordance with applicable policies, procedures, training, permissions, and physician orders; maintain medication records and report errors or discrepancies.
Monitor self-administration of over-the-counter medication and the inventory and storage of such medication; follow medication storage and destruction procedures.
Document reported blood glucose levels when indicated and maintain approved equipment according to manufacturer guidelines.
In residential care facilities, assist clients with personal care such as grooming, bathing, and dressing when needed.
Encourage adherence to program expectations and rules in a trauma-informed manner, report concerning behaviors, and help identify clients’ strengths, needs, abilities, and preferences as a treatment-team member.
Document or report exceptional behavior and concerns at shift change or in client records.
Assist with admission and orientation, including explaining client rights and rules under supervisor direction; this may include vital signs, safety searches, and collecting urine or laboratory specimens.
Facilitate urine collection, testing, laboratory send-offs, and related documentation according to policy and procedures.
Operate the telephone system, accurately record messages, place calls as needed or directed, and respond to crisis calls while communicating with supervisors or the treatment team.
Assist, educate, and redirect clients in daily activities; monitor and document activities relevant to progress or behavior, including bed checks during overnight shifts.
Ensure clients are accounted for and present in scheduled activities, foster adaptive behavior and positive social interaction, and role-model a solution-focused approach.
Ensure safety-precaution protocols are followed and documented, and assist in monitoring clients’ general health.
Maintain conduct consistent with the organization’s Code of Conduct and program philosophy; complete required training and attend meetings and training sessions as requested.
Maintain a safe and clean environment, report maintenance or equipment safety problems through established procedures, and follow program policies and procedures.
Perform other duties as assigned by Leadership.

Benefits

Paid time off package for full-time employees.
Employee benefits package for full-time employees, including health, dental, vision, retirement, and life benefits.
Initial, ongoing, comprehensive, and supportive training.
Career mobility and advancement opportunities, including promotion from within.
Supportive, welcoming work culture intended to promote employee well-being, health, and happiness.

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