Behavioral Health Technician - Weekend Day and NIght shifts-4

Brightli • Columbia, MO

2d

About The Position

The Behavioral Health Technician I provides direct and supportive care to clients and patients in behavioral health settings. The role involves overseeing daily activities, redirecting clients when needed, monitoring health and vital signs, responding to crises, communicating with the treatment team, facilitating structured activities, and providing transportation as needed. Technicians are expected to understand clients’ treatment plans, monitor and document behavior, and maintain a safe, therapeutic, and supportive environment.

Responsibilities vary by program and facility. In residential and withdrawal-management settings, the technician may admit, supervise, monitor, transfer, and discharge clients; monitor withdrawal symptoms and vital signs; support medication procedures within applicable training and permissions; maintain medication records and storage; and conduct safety checks. Residential Care Facility duties may also include assisting with personal care. Across all locations, the technician supports client orientation and daily activities, documents relevant behavior and progress, facilitates groups as assigned, helps monitor general health, supports safety precautions, maintains a clean environment, and participates in staff and treatment-team meetings and required training.

The position requires high school education or equivalent and two years of responsible employment, subject to stated program-specific qualifications and exceptions. Relevant human-services experience is preferred. Employees must satisfy background, training, driving, and certification requirements described in the posting. Residential Care Facility employees must become credentialed as a Level 1 Med Aid and insulin certified within 90 days. The position has no supervisory responsibilities. The described physical requirements are sedentary work, including occasional lifting or movement of up to 10 pounds and repetitive hand, finger, and arm movements for typing or writing.

Requirements

• High school education or equivalent and two years of responsible employment, subject to stated exceptions.
• Knowledge of confidentiality laws governing substance-use and mental-health disorder treatment.
• Ability to communicate clearly and effectively verbally and in writing and produce clear, concise reports.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Basic arithmetic skills, including using whole numbers, common fractions, and decimals.
• Ability to write routine reports and correspondence and communicate effectively with clients, organization employees, family members, and community contacts.
• Ability to follow written, oral, or diagrammed instructions and address problems involving several concrete variables in standardized situations.
• Basic keyboarding skills and ability to navigate and enter notes in an electronic medical record.
• Ability to establish rapport with clients while maintaining appropriate boundaries.
• Successful completion of background checks, including criminal record, driving record, abuse/neglect, and fingerprint checks.
• Completion of new-hire orientation and required training, including Relias training at the beginning of employment and annually thereafter.
• Current driver’s license, acceptable driving record, and current auto insurance; employees must be at least 21 to operate a company-owned vehicle and at least 23 to operate a company-owned 15-passenger van.
• First Aid and CPR certifications within three months of beginning employment and upon renewal dates.
• Medication Administration training according to program standards.
• Behavioral Management training within 30 days of employment or at the first available class after the start date: CPI for residential programs or Crisis Management on Relias for outpatient programs.
• Completion of the stated 36-hour training requirement within a two-year period in accordance with 9 CSR 10-7.110 E 1, and 40 hours of related training annually.
• Extensive knowledge of the policies, procedures, and regulations of the assigned program.
• For Residential Care Facility positions, obtain Level 1 Med Aid (LIMA) credentialing and insulin certification within the first 90 days.
• For St. Louis County programs, a bachelor’s degree or MAADC I or II is required.
• For Kirksville RCF staff, Illinois staff, and Kansas Residential staff, provide evidence of being free of infectious and contagious disease, such as TB, before beginning employment and annually thereafter.
• For adolescent programs, complete training within six months on adolescent behavior, family dynamics, communication skills, incest, sexual abuse, physical and emotional abuse, stress management, and peer pressure.
• For Illinois programs, be available for on-call shift coverage.

Nice To Haves

• Experience in human services or a related field is preferred.

Responsibilities

• Provide direct and supportive care to clients and patients, including general oversight of daily activities and redirection when needed.
• Monitor health conditions and vital signs; respond to crises and communicate with the treatment team and supervisor in a timely manner.
• In residential and withdrawal-management settings, admit, supervise, monitor, transfer, and discharge clients or patients.
• Monitor signs and symptoms of withdrawal and identify when critical symptoms require escalation to medical intervention.
• Obtain and record vital signs, relevant medical symptoms, and reported blood glucose levels as required by policy and applicable instructions.
• Support medication administration in accordance with policy, procedure, and applicable training or permissions; work with trained nursing staff to ensure medication policies are followed.
• Maintain accurate medication records, monitor self-administration of over-the-counter medication, monitor medication inventory and storage, report medication errors or discrepancies, and follow medication storage and destruction procedures.
• Conduct client or patient supervision checks according to policy, procedure, and safety or precautions plans.
• For Residential Care Facility settings, assist clients or patients with personal care such as grooming, bathing, and dressing when needed.
• Encourage adherence to program expectations and rules in a trauma-informed manner and communicate concerning behaviors to the treatment team and supervisor.
• Participate as an active treatment-team member by helping identify client strengths, needs, abilities, and preferences.
• Document and report exceptional behavior, concerns, activities relevant to progress or behavior, and shift-change information in the client record as appropriate.
• Assist with admission and orientation, including explaining client rights and rules under supervisor direction; this may include vital signs, safety searches, and specimen collection.
• Facilitate urine collection and testing, arrange lab send-offs, and document according to policy and procedure.
• Operate the telephone system, accurately record messages, place calls as needed or directed, provide good customer service, and respond to crisis calls while communicating promptly with the supervisor or treatment team.
• Assist, educate, and redirect clients or patients in daily activities; monitor activities and ensure clients are accounted for at scheduled activities.
• Foster adaptive behavior through positive social interaction and solution-focused role modeling.
• Ensure precaution protocols are followed and documented appropriately.
• Prepare for and facilitate scheduled rehabilitative support, education, recovery-skills, or recreation groups as assigned.
• Provide transportation to and from appointments as needed.
• Maintain behavior consistent with the organization’s Code of Conduct and program philosophy; complete required training and attend meetings and training sessions as requested.
• Maintain a safe and clean environment, report maintenance or equipment safety concerns, and follow program policies and procedures.
• For Illinois programs, serve in on-call shift coverage.
• Perform other duties as assigned by Leadership.

Benefits

• Paid time off package for full-time employees.
• Health, dental, vision, retirement, life insurance, and other benefits for full-time employees.
• Initial, ongoing, comprehensive, and supportive training.
• Advancement opportunities and promotion from within.
• A welcoming, warm, and supportive work culture that promotes well-being and encourages health and happiness.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED