Behavioral Health Technician (Part Time)-2

Brightli • Jefferson City, MO

4d

About The Position

The Behavioral Health Technician I provides direct and supportive care to clients/patients in behavioral health programs. The role includes general oversight of daily activities, redirection when needed, health monitoring, responding to crises, communicating with the treatment team, facilitating structured or educational activities, and transporting clients/patients as needed. Technicians maintain a basic understanding of treatment plans, monitor and document behavior, and help provide a safe, therapeutic, and supportive environment.

Duties vary by program and location. In residential and withdrawal-management settings, the technician may admit, supervise, monitor, transfer, and discharge clients/patients; monitor vital signs and withdrawal symptoms; support medication processes within training and permissions; maintain medication records and storage; and complete safety checks. Residential Care Facility duties may also include assisting with personal care. Across locations, technicians support admission and orientation, collect and document specimens, monitor activities and health, facilitate groups, communicate concerns to supervisors and treatment teams, maintain a safe and clean environment, complete required training, and follow program policies and procedures.

The position requires a high school education or equivalent and two years of responsible employment, subject to stated exceptions. Human services or related-field experience is preferred. Additional qualifications apply to certain locations and programs. Employment requirements include background checks, orientation and training, a valid driver’s license and acceptable driving record, and required First Aid, CPR, and behavioral-management training. RCF employees must obtain Level 1 Med Aid credentials and insulin certification within 90 days. The role has no supervisory responsibilities.

This is a part-time position. The stated physical classification is sedentary work, involving occasional lifting or moving of up to 10 pounds, repetitive hand and arm movements for typing or writing, and mostly sitting with occasional walking or standing.

Requirements

• High school education or equivalent and two years of responsible employment; exceptions may be made by an appropriate Executive Team member.
• For St. Louis County programs: a bachelor’s degree or MAADC I or II.
• For RCF positions: obtain Level 1 Med Aid (LIMA) credentialing and insulin certification within the first 90 days.
• Successful completion of background checks, including criminal record, driving record, abuse/neglect, and fingerprint checks.
• Complete New Hire Orientation at the beginning of employment and required training, including Relias at the beginning of employment and annually thereafter.
• Current driver’s license, acceptable driving record, and current auto insurance; a valid driver’s license in the state of residency is also specified.
• Be at least 21 years old to operate a company-owned vehicle and at least 23 years old to operate a company-owned 15-passenger van.
• Obtain First Aid certification within three months of beginning employment and maintain it upon renewal.
• Obtain CPR certification within three months of beginning employment and maintain it upon renewal.
• Complete medication-administration requirements according to program standards.
• Complete behavioral-management training within 30 days of employment or at the first available class after the start date: CPI for residential programs or Crisis Management on Relias for outpatient programs.
• Complete 36 hours of training within a two-year period in accordance with 9 CSR 10-7.110 E 1, and complete 40 hours of related training annually.
• Have extensive knowledge of the policies, procedures, and regulations of the assigned program.
• For Kirksville RCF staff, Illinois staff, and Kansas residential staff: provide evidence of being free of infectious and contagious disease, such as TB, before employment and annually thereafter.
• For adolescent programs: within six months of employment, receive training on adolescent behavior, family dynamics, communication skills, incest, sexual abuse, physical and emotional abuse, stress management, and the effect of peer pressure.
• Knowledge of confidentiality laws governing substance use and mental health disorder treatment.
• Ability to communicate clearly and effectively verbally and in writing and produce concise reports.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to perform basic arithmetic using whole numbers, common fractions, and decimals.
• Ability to write routine reports and correspondence and speak effectively with clients, organization employees, family members, and community contacts.
• Ability to apply common-sense understanding to written, oral, or diagrammed instructions and to address problems involving several concrete variables in standardized situations.
• Basic keyboarding skills and ability to navigate and enter notes in an electronic medical record.
• Ability to establish rapport with clients/patients while maintaining appropriate boundaries.
• Physical requirements include sedentary work, occasional exertion of up to 10 pounds, repetitive hand, finger, and arm movements for typing or writing, and mostly sitting with occasional walking or standing.

Nice To Haves

• Experience in human services or a related field is preferred.

Responsibilities

• Provide direct and supportive care, general oversight, and redirection to clients/patients as needed.
• Monitor client/patient health, including vital signs and, when applicable, withdrawal symptoms; recognize when medical escalation may be needed.
• Respond to crises and communicate relevant concerns promptly to supervisors and the treatment team.
• For residential and withdrawal-management programs, admit, supervise, monitor, transfer, and discharge clients/patients.
• Support medication processes within applicable policies, procedures, training, certifications, permissions, and physician orders; maintain medication records and monitor OTC medication self-administration, inventory, and storage.
• Document reported blood glucose levels when indicated and maintain agency-approved equipment according to manufacturer guidelines.
• Report medication errors and discrepancies and follow medication storage and destruction procedures.
• Conduct client/patient supervision checks according to policy, procedure, and safety or precaution plans.
• For RCF programs, assist clients/patients with personal care such as grooming, bathing, and dressing when needed.
• Encourage adherence to program expectations and rules using a trauma-informed approach, and communicate concerning behaviors to the treatment team and supervisor.
• Participate in treatment-team work by helping identify client strengths, needs, abilities, and preferences.
• Document or report exceptional behavior, interactions, concerns, and relevant activities at shift change or in client records, including overnight bed checks when applicable.
• Assist with admission and orientation, including explaining client rights and rules under supervision; this may include vital signs, safety searches, and specimen collection.
• Facilitate urine collection, testing, and laboratory send-offs, and document them according to policy and procedure.
• Operate the telephone system, accurately record messages, make calls as needed or directed, provide customer service, and respond to crisis calls while communicating with supervisors or the treatment team.
• Assist, educate, and redirect clients/patients in daily activities; monitor activities and ensure clients are accounted for and present at scheduled activities.
• Encourage positive social interaction and adaptive behavior, and model a solution-focused approach.
• Ensure precaution protocols are followed and documented; monitor general health and communicate with supervisors or the treatment team in a timely manner.
• Prepare and facilitate assigned rehabilitative support, education, recovery-skills, or recreation groups.
• Transport clients/patients to and from appointments as needed.
• Maintain conduct consistent with the Organization Code of Conduct and program philosophy; complete required training and attend meetings and training sessions as requested.
• Maintain a safe and clean environment, report maintenance or equipment safety problems, and follow program policies and procedures.
• Demonstrate interest in the organization’s short- and long-term goals and perform other duties assigned by leadership.
• For Illinois programs, serve in on-call shift coverage.

Benefits

• Paid time off package for full-time employees.
• Health, dental, vision, retirement, life insurance, and other benefits for full-time employees.
• Initial, ongoing, comprehensive, and supportive training.
• Career mobility and advancement opportunities, including promotion from within.
• A welcoming, warm, and supportive work culture that promotes well-being and health.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED