Mental Health Behavioral Health Technician

CALIFORNIA PRIME RECOVERY SERVICES•Costa Mesa, CA

2d•$21 - $22

About The Position

The Behavioral Health Technician provides direct client care and supervision in a behavioral health treatment setting, supporting California Prime Recovery’s mission to provide personalized, high-quality care. The role requires timely communication with supervisors and the interdisciplinary team about relevant client information to support individualized recovery and promote a supportive, empathetic environment. The technician supports client safety, program structure, and engagement; completes documentation and reports changes in client behavior, mood, or safety; assists with transportation, testing, facility upkeep, and intake and discharge processes; and responds to crises or emergencies in accordance with program protocols. The position requires maintaining professional boundaries and referring clinical needs to licensed staff. Work assignments may take place across multiple facilities or program locations based on operational needs. The role participates in an on-call rotation that may include after-hours, weekends, and holidays.

Requirements

The job description does not specify formal education, certification, or years-of-experience requirements.
Must follow program protocols, confidentiality regulations, HIPAA requirements, and safety protocols.
Must maintain appropriate professional boundaries and refer clinical needs to licensed staff.
Must participate in an assigned on-call rotation, which may include after-hours, weekends, or holidays.
Must be able to work assignments across multiple facilities or program locations as operational needs require.
Driving clients is part of the role; specific license or driving qualifications are not stated.

Responsibilities

Provide direct client support and supervision in a behavioral health treatment setting, ensuring client safety and adherence to program structure.
Complete accurate and timely documentation of hourly rounds and report changes in behavior, mood, or safety concerns to appropriate clinical or leadership staff.
Communicate relevant and timely client information to the interdisciplinary team in accordance with program protocols and confidentiality regulations.
Support implementation of program schedules and structure and help maintain a therapeutic environment that promotes client engagement.
Transport clients to medical appointments, meetings, and approved off-site activities in accordance with safety protocols and driving schedules.
Perform drug and alcohol testing, including waived testing and BAC, according to company policies and procedures.
Help maintain a clean, safe, and organized facility, including common areas and client spaces.
Support new intakes and discharge processes as assigned, including handling client belongings and transportation to airports or referral facilities.
Respond to client crises, behavioral concerns, or medical emergencies and escalate them to clinical or leadership staff in accordance with program protocols.
Maintain professional boundaries, avoid clinical counseling or therapeutic interventions, and refer clinical needs to licensed staff.
Follow company policies, procedures, regulatory requirements, HIPAA requirements, and safety protocols.
Participate in an assigned operations-team on-call rotation, which may include after-hours, weekend, or holiday coverage, and respond to urgent operational or client-safety needs while coordinating with leadership.
Work at multiple facilities or program locations when assigned based on operational needs.