TECH - MH/BH (NO DEGREE)

UHS•Richmond, VA

1d•Onsite

About The Position

Horizon Health Corporation is seeking a Behavioral Health Technician (BHT) for our brand new Crisis Receiving Center with 24 chairs in Chesterfield VA. The Behavioral Health Technician (BHT) provides direct support and care to individuals in a crisis stabilization environment. This role is responsible for maintaining a safe, therapeutic setting while assisting individuals with their daily needs and monitoring their wellbeing. The BHT conducts vital signs, assists with activities of daily living (ADLs), documents services in the Electronic Health Record (EHR), and supports the treatment team by providing exceptional customer service and crisis intervention techniques.

Requirements

High School Graduate/GED required
1 – 3 years of related work experience required
Ability to obtain a fingerprint clearance card required
Food Handler’s Card required
Behavioral Health Technician certification required
Adheres to safety protocols and organizational procedures
Aggressive behavior management and de-escalation techniques
Ability to organize and prioritize workloads to meet deadlines
Code procedures and emergency response protocols
Psychiatric care and behavioral health treatment techniques
Understanding of mental health disorders, substance use, trauma, and recovery models
Admitting and intake procedures, and intake call handling
Personal hygiene training techniques
Knowledge of safety protocols, behavioral observation, and milieu management
Effective written and verbal communication.
Ability to actively participate in all aspects of care management
Cultural competency and ability to work effectively with diverse populations
Competent in telephone, radio, and paging communication etiquette
Work collaboratively as part of a multidisciplinary team
Maintain confidentiality and practice strong professional judgment. High level of integrity, reliability, and accountability
Maintain therapeutic boundaries
Team-oriented mindset and collaboration skills
Demonstrate tact, patience, resourcefulness, and compassion
Ability to accept direction and adhere to established policies and procedures
Perform effectively in a fast-paced, high-stress environment and meet deadlines, including training requirements
Ability to adapt care to adolescents, adults, and geriatric individuals
Ability to remain calm and effective in emergency situations

Nice To Haves

Experience working in an acute crisis, inpatient, detox, or emergency psychiatric environment strongly preferred
Handle With Care or similar crisis-intervention training

Responsibilities

Assists individuals with ADLs including eating, bathing, dressing, toileting, and transferring.
Lifts, moves, or transports individuals using proper body mechanics and safety procedures.
Conducts and documents vitals; reports abnormal results to the RN or attending physician.
Performs and documents BAL testing, urine drug screens, and urine pregnancy tests.
Documents all services, interactions, and significant events in the Electronic Health Record (EHR).
Performs and records 15-minute safety checks on all individuals.
Completes required charting in accordance with regulatory and organizational standards.
Completes required 1:1 monitoring for individuals in seclusion or mechanical restraints every 15 minutes.
Uses therapeutic de-escalation techniques to intervene with escalated individuals.
Participates in restraints or seclusion procedures (if applicable) to maintain safety.
Maintains the safety of the unit, individuals, and staff at all times.
Conducts security screenings and inventories individual property upon admission.
Ensures individuals receive orientation to the Observation Unit, including explanation of rights under DBHDS and DMAS regulations, grievance processes, expectations, and rules.
Attends court-ordered hearings as subpoenaed; provides testimony when required.
Assists in maintaining cleanliness of the facility and assigned units.
Performs light interior cleaning, collects soiled linens, and launders individual clothing as needed.
Performs other duties as assigned.