Behavioral Health Technician Supervisor

Compass Health Network•Nevada, MO

About The Position

The Behavioral Health Technician Supervisor (internal title: Community Living Instructor Supervisor) provides hands-on leadership in residential or community-based behavioral health programs. The role supervises Behavioral Health Technicians, oversees daily site operations, and ensures that client care meets quality, safety, and compliance standards. The position is full-time and benefit-eligible, with a Monday–Friday schedule. Flexibility is required to provide emergency shift coverage or respond to urgent issues as needed. The supervisor supports team development and helps create a safe, supportive environment for individuals living with behavioral health diagnoses.

Requirements

  • High school diploma or GED.
  • At least two years of relevant work experience.
  • Valid, unrestricted driver's license at the time of hire.
  • Obtain and maintain a Class E Missouri driver’s license within 60 days of hire.
  • Strong leadership and organizational skills, especially in fast-paced or residential environments.
  • Initiative and comfort serving as the point person for staff and clients.
  • Understanding of behavioral health challenges and a commitment to empowering others.
  • Ability to stay calm in crisis situations and lead others in doing the same.
  • Clear, respectful communication with diverse individuals and teams.
  • Flexibility and reliability, including willingness to step in where needed to support the team and clients.

Responsibilities

  • Manage staff schedules and ensure adequate coverage using internal scheduling tools.
  • Oversee day-to-day operations of the residential or community living site and remain available for support or emergency fill-in.
  • Supervise, train, and support Behavioral Health Technicians; lead monthly team meetings and performance reviews.
  • Oversee medication handling, logging, and storage, as applicable to the site.
  • Maintain a safe and clean environment for consumers; conduct regular safety drills and inspections.
  • Coordinate orientation for new consumers and support daily supervision and engagement.
  • Review documentation and timekeeping for accuracy and compliance.
  • Support staff hiring by posting open positions, interviewing candidates, and working with recruiters.
  • Communicate between clinical teams and front-line staff to align care efforts.
  • Provide direct client support when needed, including crisis response, transportation, or assistance with daily living activities.
  • Complete required documentation and participate in audits, staff meetings, and training.
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