Behavioral Health Technician Supervisor
About The Position
Indiana Treatment Centers is seeking a Behavioral Health Technician Supervisor to lead their Recovery Support team. This role involves creating a safe, structured, and therapeutic environment for individuals recovering from substance use disorders. The position offers an opportunity for an experienced Behavioral Health Technician to advance into leadership while making a significant impact. Indiana Treatment Centers, in partnership with Ascension Recovery Services (ARS), provides evidence-based treatment for substance use disorders and co-occurring mental health conditions, focusing on empowering individuals through compassionate, trauma-informed care. The Mishawaka team emphasizes clinical excellence, teamwork, and accountability.
Requirements
- High school diploma or GED required.
- Minimum of two years of experience in behavioral health, substance use disorder treatment, mental health, healthcare, or a related field.
- Strong leadership, communication, conflict resolution, and organizational skills.
- Ability to work effectively in a fast-paced behavioral healthcare environment.
- Proficiency with electronic medical records and Microsoft Office applications.
Nice To Haves
- Previous experience serving in a lead, charge, or supervisory role preferred.
- Associate's or Bachelor's degree in Human Services, Psychology, Social Work, Criminal Justice, or a related field.
- Experience working in residential or inpatient substance use disorder treatment.
- Qualified Medication Aide (QMA) certification.
- CPR/First Aid certification.
- Experience with trauma-informed care, motivational interviewing, and recovery-oriented treatment models.
Responsibilities
- Provide day-to-day leadership, coaching, and oversight for the Behavioral Health Technician (Recovery Support) team.
- Ensure the delivery of high-quality patient care.
- Promote consistency in daily operations.
- Support regulatory compliance.
- Serve as a role model for professionalism and compassionate care.
- Supervise, coach, and support Behavioral Health Technicians during assigned shifts.
- Assist with onboarding, training, mentoring, and competency development of new staff.
- Monitor staff performance and provide ongoing coaching and feedback.
- Promote accountability, professionalism, teamwork, and a positive workplace culture.
- Assist leadership with scheduling, staffing coverage, and daily operational needs.
- Ensure patients receive compassionate, trauma-informed support throughout treatment.
- Monitor the therapeutic milieu to maintain a safe, structured, and recovery-focused environment.
- Assist with patient supervision, rounds, transportation, activities, and daily living support as needed.
- Respond appropriately to patient behavioral concerns, medical emergencies, and crisis situations.
- Support implementation of individualized treatment plans under the direction of the clinical team.
- Ensure compliance with organizational policies, Joint Commission standards, and state and federal regulations.
- Complete accurate documentation within the electronic medical record (EMR).
- Conduct environmental and safety rounds.
- Monitor unit operations and communicate concerns promptly to leadership.
- Participate in performance improvement initiatives and quality assurance activities.
- Partner with Nursing, Clinical, Medical, Admissions, Dietary, and Environmental Services teams to ensure coordinated patient care.
- Participate in multidisciplinary treatment team meetings.
- Support a culture of continuous improvement and excellent patient outcomes.
Benefits
- ICHRA Health Benefit – choose the health plan that best fits your needs, with premium reimbursement
- Dental Insurance
- Vision Insurance
- Employer-Paid Life Insurance
- Optional Supplemental Life Insurance
- 401(k) Retirement Plan
- Generous Paid Time Off (PTO)
- Paid Holidays
- Employee Assistance Program (EAP)
- Career Advancement Opportunities
- Leadership Development & Ongoing Training
- Supportive, Trauma-Informed Work Environment
- Modern Treatment Facility
- Collaborative Leadership Team
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
