Behavioral Health Supervisor

NEIGHBORHOOD OUTREACH ACCESS TO HEALTHPhoenix, AZ
$92,414 - $113,000Onsite

About The Position

Neighborhood Outreach Access to Health (NOAH) is a Federally Qualified Health Center (FQHC) that offers comprehensive, integrated, and affordable healthcare services to people in need. We serve over 40,000 neighbors with a variety of services, including medical, dental, behavioral health, nutrition, preventive health, eligibility assistance, and health education programs. At NOAH, we are dedicated to promoting the overall wellness of our employees by fostering a supportive and balanced work environment. We understand the importance of physical, mental, and emotional well-being, and we strive to create a workplace where our team members can thrive both personally and professionally. Join us in making a difference in our community while enjoying a fulfilling and rewarding career.

Requirements

  • Excellent verbal and written communication skills and ability to interact with individuals of various social, cultural, and educational backgrounds.
  • Familiarity with community support systems, health care and human service resources, court and police procedures, etc.
  • Good organizational skills and administrative abilities.
  • Excellent management and supervisory skills.
  • Ability to adhere to the professional code of ethics.
  • Knowledge of and ability to comply with the State Mental Health Code.
  • Excellent problem-solving and critical thinking skills.
  • Detail-oriented and professional.
  • Ability to exercise confidentiality, discretion, and good judgment.
  • Proficient with Microsoft Office Suite or related software.
  • Master’s degree in a behavioral health field required.
  • Active Arizona mental health license (LCSW, LPC, or LMFT) required.
  • License must be in good standing with Arizona Board of Behavioral Health Examiners.
  • 4+ years of experience in providing direct behavioral health services required.
  • Active BLS certification required.
  • New Hires are required to pass pre-employment background check and drug testing (effective 11/1/2022).
  • Current Level 1 Fingerprint Clearance Card or must pass fingerprint clearance within 7 days following hire.

Nice To Haves

  • 1+ years of supervisory experience preferred.

Responsibilities

  • Assure the quality of services provided to the behavioral health patients.
  • Provide leadership to the behavioral health unit.
  • Recommend and implement changes that improve delivery of services.
  • Provide direct behavioral health services as determined by the Behavioral Health Director.
  • Participate in interviews, selection, hiring, and onboarding of behavioral health staff.
  • Provide training, advice, and direction for behavioral health staff.
  • Deliver regular performance feedback and constructive performance evaluations; follow established disciplinary and termination procedures as needed.
  • Provide direct clinical oversight and supervision of associate licensed counselors and/or behavioral health technicians.
  • Ensure staff adhere to and follow all organizational policies, safety standards, and healthcare regulations.
  • Provide direct clinical services including, but not limited to, family centered outpatient clinical services, interventions as determined by treatment plans, family and patient assessment and counseling, and develops, implements, and tracks progress of treatment plans.
  • Advocate on behalf of families as needed.
  • Maintain updated knowledge of and utilizes community resources.
  • Initiate discharge planning.
  • Review and audit patient charts to assess quality and adherence to clinical practice guidelines.
  • Facilitate development of behavioral/mental health clinical protocols, treatment approaches and therapeutic techniques.
  • Attend, participate, and/or assist in meetings, trainings, community outreach activities, continuing education opportunities, and other activities as required.
  • Perform other related duties as assigned.
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