BHT Shift Supervisor

Kitsap Mental Health Services•Bremerton, WA

1d•$23 - $28•Onsite

About The Position

The Behavioral Health Technician Shift Supervisor provides oversight, training and support for Behavioral Health Techs (BHTs). They collaborate with unit’s Operations Supervisor and other clinical staff to oversee a range of operational activities in support of running a safe milieu. The BHT Shift Supervisor assists in the operations of KMHS in support of its stated mission, and provides the highest level of customer service to internal and external customers.

Requirements

High School Diploma or GED
Experienced (minimum 2 years of job-related experience or equivalent education in similar field)
Agency Affiliated Counselor Registration
Maintain a working knowledge and skill in verbal de-escalation skills as outlined in Pro-ACT/CPI trainings and other agency-mandated trainings.
Maintain knowledge of unit policies and procedures and work collaboratively with departmental Leadership.
Skill in establishing and maintaining effective working relationships with other employees, clients, organizations, and the public.
Must possess good verbal and written communication skills
Demonstrated ability to work cooperatively and collaboratively as a team member

Nice To Haves

Bachelor’s Degree in Psychology, social services, or behavioral health field or equivalent experience in Behavioral Health.
Specialist (minimum 5 years of job-related experience)
Inpatient/residential work experience, supervisory experience, and teaching ability.
Relevant experience working with clients with severe and persistent mental illness.
Proficiency in MS applications preferred.

Responsibilities

Supervise BHTs in their work including but not limited to training, coaching, and evaluating with regard to: Completion of assigned tasks and associated paperwork, The use of trauma informed communication during client interactions, Ensuring timely and accurate documentation in the Electronic Health Record, Professional communication including but not limited to email, telephone and face-to-face interactions with peers and colleagues, Additional tasks as assigned to the BHTs.
In collaboration with the Operations Supervisor, provide regular individual and group supervisions with BHTs: Document and keep confidential records of supervisions and other significant interactions (i.e., debriefs, concerns raised or performance related issues).
In collaboration with Operations Supervisors, provide ongoing individual training and coaching as needed with regard to specific staff performance, areas of improvement and training goals.
In collaboration with unit leadership, participate in interviews for BHTs.
In collaboration with Operations Supervisor, complete assigned BHT performance appraisals within agency standards and timelines.
Promote the enhancement of positive staff morale by facilitating a timely response to concerns, ensuring respectful and professional internal communications, facilitate team building, and providing opportunities for staff recognition.
Conduct ongoing assessment of milieu acuity and client risk, collaborating in a timely manner with the Operations Supervisor as needed to ensure effective de-escalation.
In collaboration with unit leadership ensure adequate staffing per shift according to the appropriate protocol, to include additional staff as needed. Follow the established protocol for determining additional staffing.
Lead unit pass downs, providing any relevant client and milieu information (i.e., safety, administrative) to oncoming BHT Lead.
In collaboration with the Operations Supervisor conduct regular chart audits of BHT documentation to ensure compliance with all relevant WACs.
Model appropriate techniques/behavior, including: Evidenced-based behavioral interventions on the floor, Communication with staff and clients, Trauma Informed Care (TIC), Professionalism.
In addition to the above, any other responsibilities assigned by the supervisor that are appropriate to the position and not specifically listed in the job description.
Participate in the interviewing, selection of, scheduling coaching, and evaluation of direct reports.
Collaborate with program leadership in the annual performance review process.