Behavioral Health Technician Manager
About The Position
The Behavioral Health Technician (BHT) Manager provides leadership, management, and operational oversight for the Behavioral Health Technician department at Pyramid Healthcare’s Newport News inpatient program, which specializes in substance use disorder treatment. The role oversees department staffing, employee performance, operations, client supervision practices, and the therapeutic milieu to support safe, high-quality behavioral health services in line with organizational policies, regulatory requirements, and accreditation standards. The BHT Manager works with clinical, nursing, and operational leaders to support client care, staff development, operational excellence, and continuous quality improvement. The position is full-time at 40 hours per week and includes on-call responsibilities.
Requirements
- High school diploma or equivalent.
- Valid driver's license.
Responsibilities
- Provide overall leadership and operational oversight of the Behavioral Health Technician department.
- Supervise Lead BHTs, BHT Supervisors, Behavioral Health Technicians, and other assigned staff.
- Oversee staffing, scheduling, productivity, and workforce planning to ensure appropriate coverage and continuity of client care.
- Direct recruitment, interviewing, hiring recommendations, onboarding, orientation, coaching, performance management, corrective action, and staff development.
- Develop and implement departmental training, competency, and professional development initiatives.
- Monitor department performance, documentation quality, client safety, and adherence to organizational policies and treatment protocols.
- Collaborate with clinical, nursing, and operational leadership on client care, staffing needs, treatment programming, and operational initiatives.
- Monitor quality metrics, regulatory compliance, licensing standards, accreditation requirements, and departmental performance-improvement activities.
- Oversee transportation operations, client supervision practices, and therapeutic milieu management, as applicable.
- Participate in budget planning, resource allocation, and operational improvement initiatives.
- Maintain discretion and confidentiality regarding company information.
- Complete training required by the company and applicable accreditation and licensing entities.
- Perform other duties as assigned.
Benefits
- Medical, dental, and vision insurance
- Flexible Spending Accounts
- Life insurance
- Paid Time Off
- 401(k) with company match
- Tuition reimbursement
- Employee recognition programs
- Referral bonus opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
