Behavioral Health Tech Lead

Discovery Behavioral Health•Menlo Park, CA

8d•Onsite

About The Position

The Behavioral Health Tech Lead (BHT Lead) is responsible for assisting and supporting patients throughout their treatment experience, from admission to discharge. The BHT Lead will contribute insightful, practical, and meaningful information to the treatment planning process. Key responsibilities include ensuring patient safety, providing patient interventions, leading psychoeducational groups, supporting patients, monitoring tech staff compliance, assisting with staff scheduling, and participating in ongoing training for tech staff.

Requirements

High School Diploma (or equivalent) required
two or more years experience working within the leadership, management, mental health, substance use or eating disorder field required
Valid and unrestricted State Driver’s License
Must obtain and maintain CPI certification within 90 days of hire, training provided
Must obtain and maintain CPR, AED, and First Aid, along with Food Handling/Safety certification within 30 days of hire, training provided
Minimum 1 year sobriety if in recovery (Substance Use Division)
Minimum 1 year recovery from eating disorder if in recovery (Eating Disorder Division)

Nice To Haves

Bachelor’s Degree preferred

Responsibilities

Adheres to all DBH policies and procedures.
Conducts self in a manner that represents DBH values.
Maintains a positive and respectful attitude.
Provides exemplary customer service to all patients.
Exhibits understanding and respect for cultural and lifestyle diversity.
Understand and maintain professional boundaries and professional ethics.
Follows directions as given by all facility leadership.
Collaborating and reviewing quality and safety progress with facility leadership, ensuring alignment with facility KPIs.
Maintains confidentiality of patient information and records; and of facility/company proprietary, privileged, and/or confidential information.
Facilitates patient daily needs per the program schedule, including but not limited to: waking/bedtime routines and hygiene, meals/snacks, bathroom safety observations, free time.
Assists Nursing staff with duties as directed, for example: patient supervision, vitals, room searches, patient searches, etc.
Recognizes, responds to, and assists in crisis situations and provides interventions as appropriate.
Consistently reports to work on time and prepared to perform the duties of the position.
Assists in the implementation of individual patient treatment plans per clinical team.
Supports patient during admission and discharge processes. This may include checking in patient belongings, acclimating patient to the program, preparing patient for returning home.
Monitors patient activity and documents any significant patient issues. Completes all shift notes, group notes, and other required documentation by the end of shift.
Maintains and organized and safe environment, and performs basic housekeeping duties.
Conducts regular facility and grounds checks, advising facility leadership of any irregularities or safety concerns.
Facilitates and leads daily groups as directed by facility leadership if applicable.
Attends all staff meetings and in-service trainings.
Completes all online training, policy verification, and ensures that their employee HR file is kept up to date.
Provides transportation services including patient transportation/supervision, errands, shopping, admits, outings, etc. (must be pre-qualified to drive a company vehicle).
Participate in and provide support in the training, scheduling, and monitoring of tech staff.
Performs other duties as assigned.
Providing supervision and support to patients during mealtimes requires staff to eat meals and snacks with patients.
Must refrain from comments and actions that directly contradict the CFD Clinical Model and Dietary CARE model.
Familiarizes and adopts the Philosophy, Mission, Goals, and Objectives of the Center for Discovery treatment programs.
Has basic knowledge of the clinical orientation and interventions used at Center for Discovery.
In states where permissible, passing medicine will be necessary. Training and/or required certification will be provided.