Behavioral Health Tech IV

Koniag Government Services, LLC•Crow Agency, MT
•$22 - $25•Onsite

About The Position

Koniag Advisory Business Solutions, LLC, a Koniag Government Services company, is seeking a Behavioral Health Tech IV to support KABS and its government customer at Crow Agency, Montana. The position supports Behavioral Health programs within the Billings Area Indian Health Service and requires the ability to obtain a Public Trust. It is covered under the Service Contract Act. The Behavioral Health Technician IV provides direct patient care and support for clinical operations, working collaboratively with behavioral health providers to improve patient functioning and recovery outcomes. Duties involve advanced behavioral health support, including care coordination, crisis support, patient monitoring, recovery facilitation, and skills coaching. The technician works independently while following IHS policies, clinical protocols, and professional standards of practice. The IHS Department Supervisor or designee establishes overall patient care objectives and may review work periodically; case-based guidance and consultation may be provided for complex situations. The schedule is Monday through Friday, 8:00 AM to 5:00 PM, with federal holidays and weekends off. Services are provided on-site only.

Requirements

  • At least 4–5 years of experience in a behavioral health setting, such as mental health, substance use treatment, crisis response, behavioral health residential care, or community support programs.
  • Meet one of the following education pathways: an academic degree in a behavioral health-related field, or a high school diploma and national certification as a Psychiatric Technician from the American Association of Psychiatric Technicians.
  • National Psychiatric Technician Certification is required if the candidate does not hold a behavioral health degree; it is preferred for degreed applicants.
  • Knowledge of DSM-VTR diagnostic criteria and common psychiatric disorders.
  • Knowledge of signs, symptoms, and progression of mental illness; co-occurring conditions; addiction and recovery processes; crisis intervention concepts; independent living support and community resource linkage; Recovery tools and Recovery Dialogue facilitation; Management and Prevention of Disruptive Behavior techniques; and behavioral health program eligibility and service structures.
  • Ability to work independently while following clinical guidance.
  • Strong communication, observation, and documentation skills.
  • Ability to maintain professionalism and compassion in emotionally challenging situations.
  • Attend assigned meetings and participate actively as part of the care team.
  • Follow facility rules, policies, charting standards, and uniform requirements.
  • Comply with shift schedules, care delivery protocols, and behavioral health safety procedures.
  • Ability to obtain a Public Trust.

Nice To Haves

  • Previous experience in Indian Health Service, Tribal, or other Native community behavioral health programs.
  • Familiarity with culturally responsive behavioral health practices.
  • Training in de-escalation, crisis prevention, or trauma-informed care.
  • Experience documenting care in electronic health record systems (EHR).

Responsibilities

  • Provide direct behavioral health support services under the guidance of licensed clinical staff.
  • Observe, monitor, and document patient behavior, progress, interactions, and symptoms in accordance with charting requirements.
  • Assist in implementing behavioral health treatment plans, interventions, and care strategies.
  • Recognize signs and symptoms of mental illness, co-occurring disorders, addiction, and psychiatric crises.
  • Facilitate or participate in Recovery Dialogues, group activities, and therapeutic skill-building exercises.
  • Provide patient education and coaching to support independent living skills and healthy behavior change.
  • Use knowledge of community resources to help patients access supportive services.
  • Apply Management and Prevention of Disruptive Behavior techniques to maintain a safe environment.
  • Support clinicians with case coordination, appointment follow-up, and patient engagement.
  • Maintain confidentiality and comply with HIPAA and IHS-specific privacy requirements.
  • Participate in team meetings, case staffing, and continuing education as required.
  • Perform additional duties within the behavioral health scope as assigned.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company matching
  • Paid holidays
  • Paid vacation
  • Paid sick leave
  • Competitive compensation
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