Behavioral Health Tech IV

Koniag Government Services•Crow Agency, MT

5d•Onsite

About The Position

Koniag Advisory Business Solutions, LLC, a Koniag Government Services company, is seeking a Behavioral Health Tech IV to support KABS and its government customer at Crow Agency, Montana. The position supports Behavioral Health programs within the Billings Area Indian Health Service and requires the ability to obtain a Public Trust. It is covered under the Service Contract Act. The Behavioral Health Technician provides direct patient care and supports clinical operations in collaboration with behavioral health providers. Duties include care coordination, crisis support, patient monitoring, recovery facilitation, and skills coaching. The technician is expected to work independently while following IHS policies, clinical protocols, and professional standards. Overall patient-care objectives and resources are established by the IHS Department Supervisor or designee, who may periodically review work and provide case-based guidance, instructions, feedback, or consultation. Unusual or complex patient situations should be discussed with the IHS supervisory officer or designee. The position is on-site only, Monday through Friday, 8:00 AM to 5:00 PM, with federal holidays and weekends off.

Requirements

Meet one of the following education or certification pathways: an academic degree in a behavioral health-related field, or a high school diploma and national Psychiatric Technician certification from the American Association of Psychiatric Technicians.
Have at least 4–5 years of experience in a behavioral health setting, such as mental health, substance use treatment, crisis response, behavioral health residential care, or community support programs.
Knowledge of DSM-VTR diagnostic criteria and common psychiatric disorders.
Knowledge of signs, symptoms, and progression of mental illness; co-occurring conditions; addiction and recovery; crisis intervention concepts; independent living support and community resource linkage; recovery tools and Recovery Dialogue facilitation; Management and Prevention of Disruptive Behavior techniques; and behavioral health program eligibility and service structures.
National Psychiatric Technician certification is required for applicants without a behavioral health degree.
Ability to obtain a Public Trust.
Ability to work independently while following clinical guidance.
Strong communication, observation, and documentation skills.
Ability to maintain professionalism and compassion in emotionally challenging situations.
Attend assigned meetings and participate actively as part of the care team.
Follow facility rules, policies, charting standards, and uniform requirements.
Comply with shift schedules, care delivery protocols, and behavioral health safety procedures.

Nice To Haves

Previous experience in Indian Health Service, Tribal, or other Native community behavioral health programs.
Familiarity with culturally responsive behavioral health practices.
Training in de-escalation, crisis prevention, or trauma-informed care.
Experience documenting care in electronic health record systems (EHR).
National Psychiatric Technician certification for applicants with a behavioral health degree.

Responsibilities

Provide direct behavioral health support services under the guidance of licensed clinical staff.
Observe, monitor, and document patient behavior, progress, interactions, and symptoms according to charting requirements.
Assist in implementing behavioral health treatment plans, interventions, and care strategies.
Recognize signs and symptoms of mental illness, co-occurring disorders, addiction, and psychiatric crises.
Facilitate or participate in Recovery Dialogues, group activities, and therapeutic skill-building exercises.
Provide patient education and coaching to support independent living skills and healthy behavior change.
Use knowledge of community resources to help patients access supportive services.
Apply Management and Prevention of Disruptive Behavior techniques to maintain a safe environment.
Support clinicians with case coordination, appointment follow-up, and patient engagement.
Maintain confidentiality and comply with HIPAA and IHS-specific privacy requirements.
Participate in team meetings, case staffing, and continuing education as required.
Perform additional duties within the behavioral health scope as assigned.
Discuss unusual or complex patient situations with the IHS supervisory officer or designee.