Behavioral Health Tech

Trinity Health

About The Position

At MercyOne, health care is focused on improving the health of communities by treating illness and supporting wellness. MercyOne Genesis serves the Quad Cities metropolitan area and surrounding communities in Eastern Iowa and Western Illinois, and is recognized as a two-time national Top 15 Health System and among the top 1 percent nationally for patient safety. The Behavioral Health Tech participates in the provision of safe, quality patient care as delegated by the Nurse Manager. In the Adult Psychiatric department, the Technician greets patients upon admission to the Behavioral Health Unit, provides unit orientation and the standard daily activity schedule, and explains behavior expectations during the patient’s stay. The role leads group sessions to build patient relationships, including daily goal setting and follow-up to track patient accomplishments. The Technician establishes rapport and trust, offers interventions when situations escalate, and may assist with personal care and health monitoring. This is a full-time, 0.8 FTE position working 32 hours per week on the first shift, 7:00 a.m. to 3:30 p.m. The schedule includes every other weekend and rotating holidays.

Requirements

  • More than 2 years of experience required.
  • High school diploma/GED or equivalent experience.
  • Basic Life Support training.
  • CPI (Crisis Prevention Intervention) training.

Nice To Haves

  • Medical terminology training.
  • CNA training.
  • Previous behavioral health experience.

Responsibilities

  • Participate in safe, quality patient care as delegated by the Nurse Manager.
  • Greet patients upon admission to the Behavioral Health Unit.
  • Provide patient unit orientation and the standard daily activity schedule.
  • Set behavior expectations for patients during their stay on the unit.
  • Lead group sessions to develop relationships with patients.
  • Facilitate daily goal setting and follow up with patients to track accomplishments.
  • Establish rapport and trust with patients.
  • Offer interventions if patient situations escalate.
  • Assist with patient personal care as required.
  • Perform health monitoring activities as required.

Benefits

  • Competitive compensation.
  • Full benefits package.
  • Opportunity for growth throughout the system.
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