The Behavioral Health Targeted Case Manager provides case management and care coordination to members at high risk who have ongoing mental health or substance abuse conditions or psychosocial needs. The role helps ensure care is appropriate and cost-effective and that relevant resources are identified and coordinated. The case manager assesses members’ needs and helps them access appropriate care, with the aim of improving quality standards and outcomes and supporting recovery and wellbeing. Services are provided to adults diagnosed with serious and persistent mental illness (SPMI) or children diagnosed with severe emotional disturbance (SED). The role also addresses social determinants of health, including housing instability and food insecurity. Using a person-centered approach, the case manager assesses, plans, refers, coordinates, and assists people in gaining access to services. The position requires self-direction, problem-solving, fiscal responsibility, effective oral communication, the ability to assess and present report data, multitasking, and working with little direction.
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Job Type
Full-time